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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Games not launching

    Scheduled Pinned Locked Moved Help and Support
    launch problemstart game
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    • mituM
      mitu Global Moderator
      last edited by

      Launch the game, then get the /dev/shm/runcommand.log file contents and post it here.

      1 Reply Last reply Reply Quote 0
      • IceChes1I
        IceChes1
        last edited by

        I unplugged the SD card. It's currently in my Chromebook. SHM is empty.

        HOME CONSOLE
        Pi 4
        SanDisk 64 GB
        Master branch install
        3.5 amp CanaKit PSU
        Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
        HANDHELD
        Pi 0 W
        SanDisk 32 GB
        Random image I found. Had a driver I needed.
        IPEGA PG-9157 USB Receiver

        mituM 1 Reply Last reply Reply Quote 0
        • mituM
          mitu Global Moderator @IceChes1
          last edited by

          @IceChes1 said in Games not launching:

          I unplugged the SD card. It's currently in my Chromebook. SHM is empty.

          Yes, that folder (/dev/shm) is RAM backed, so its contents are not actually saved on the card. You need to get the file (via SSH) right after you've run the game.

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          • IceChes1I
            IceChes1
            last edited by

            I-
            The only computer I have is a Chromebook. It can't ssh.

            HOME CONSOLE
            Pi 4
            SanDisk 64 GB
            Master branch install
            3.5 amp CanaKit PSU
            Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
            HANDHELD
            Pi 0 W
            SanDisk 32 GB
            Random image I found. Had a driver I needed.
            IPEGA PG-9157 USB Receiver

            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @IceChes1
              last edited by

              Sure you can - https://chrome.google.com/webstore/detail/secure-shell-app/pnhechapfaindjhompbnflcldabbghjo?hl=en.

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              • IceChes1I
                IceChes1
                last edited by

                I'm just a kid. Installing an app is practically a crisis.

                HOME CONSOLE
                Pi 4
                SanDisk 64 GB
                Master branch install
                3.5 amp CanaKit PSU
                Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                HANDHELD
                Pi 0 W
                SanDisk 32 GB
                Random image I found. Had a driver I needed.
                IPEGA PG-9157 USB Receiver

                1 Reply Last reply Reply Quote 0
                • IceChes1I
                  IceChes1
                  last edited by

                  I've survived the crisis. This is the error:
                  undefined symbol: bcm_host_is_fkns_active

                  HOME CONSOLE
                  Pi 4
                  SanDisk 64 GB
                  Master branch install
                  3.5 amp CanaKit PSU
                  Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                  HANDHELD
                  Pi 0 W
                  SanDisk 32 GB
                  Random image I found. Had a driver I needed.
                  IPEGA PG-9157 USB Receiver

                  mituM 1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator @IceChes1
                    last edited by mitu

                    @IceChes1 Please post the whole file's contents.

                    What did you use as a base image ? Did you install manually over the latest Raspbian Lite image ?

                    1 Reply Last reply Reply Quote 0
                    • S
                      simonc
                      last edited by

                      1: make sure to have bios files.
                      2: game is corrupted, needs fixing.
                      When you get taken to home screen the game is missing a required file to run so instead it takes you to home page.

                      to save your self hassle and pain, install retroarch on pc/laptop and play with your roms on that before you shift them to the pie

                      1 Reply Last reply Reply Quote 0
                      • IceChes1I
                        IceChes1
                        last edited by

                        @mitu I used Raspbian Buster Full and manually installed.
                        @simonc NES, GBA, GBC etc. doesn't need BIOS. Also, NONE of my games work, so It can't be corrupted ROMs. And for the third thing, I posted earlier that I only have a Chrome OS computer.

                        HOME CONSOLE
                        Pi 4
                        SanDisk 64 GB
                        Master branch install
                        3.5 amp CanaKit PSU
                        Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                        HANDHELD
                        Pi 0 W
                        SanDisk 32 GB
                        Random image I found. Had a driver I needed.
                        IPEGA PG-9157 USB Receiver

                        1 Reply Last reply Reply Quote 0
                        • IceChes1I
                          IceChes1
                          last edited by

                          Here's runcommand.log:

                          Parameters:
                          Executing: /opt/retropie/emulators/retroarch/bin/retroarch -L /opt/retropie/libretrocores/lr-quicknes_libretro.so --config /opt/retropie/configs/nes/retroarch.cfg "/home/pi/RetroPie/roms/nes/Contra.nes" --appendconfig /dev/shm/retroarch.cfg /opt/retropie/emulators/retroarch/bin/retroarch: symbol lookup error: /usr/lib/arm-linux-gnuabhif/neon/vfp/libavcodec.so.58: undefined symbol: bcn_host_is_fkns_active

                          That's it. I nanoed into it after starting Contra.

                          HOME CONSOLE
                          Pi 4
                          SanDisk 64 GB
                          Master branch install
                          3.5 amp CanaKit PSU
                          Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                          HANDHELD
                          Pi 0 W
                          SanDisk 32 GB
                          Random image I found. Had a driver I needed.
                          IPEGA PG-9157 USB Receiver

                          mituM ? 2 Replies Last reply Reply Quote 0
                          • mituM
                            mitu Global Moderator @IceChes1
                            last edited by

                            @IceChes1 said in Games not launching:

                            That's it. I nanoed into it after starting Contra.

                            Well done. Except the error message is most likely about a missing bcm_host_is_fkms_active. It seems like you're using an old kernel/firmware (?). Run this, on the PI, from the command line:

                            sudo apt update
                            sudo apt upgrade
                            

                            let it upgrade everything, then reboot and see if it works.

                            1 Reply Last reply Reply Quote 2
                            • IceChes1I
                              IceChes1
                              last edited by

                              @mitu I have everything up and running. Thank you so much!

                              HOME CONSOLE
                              Pi 4
                              SanDisk 64 GB
                              Master branch install
                              3.5 amp CanaKit PSU
                              Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                              HANDHELD
                              Pi 0 W
                              SanDisk 32 GB
                              Random image I found. Had a driver I needed.
                              IPEGA PG-9157 USB Receiver

                              1 Reply Last reply Reply Quote 1
                              • ?
                                A Former User @IceChes1
                                last edited by

                                @iceches1 what do you mean by this
                                do I copy this and put it in the command terminal???

                                PiKillerP 1 Reply Last reply Reply Quote 0
                                • PiKillerP
                                  PiKiller @A Former User
                                  last edited by

                                  Yes

                                  1 Reply Last reply Reply Quote -1
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