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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Games not launching

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    launch problemstart game
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    • IceChes1I
      IceChes1
      last edited by

      I unplugged the SD card. It's currently in my Chromebook. SHM is empty.

      HOME CONSOLE
      Pi 4
      SanDisk 64 GB
      Master branch install
      3.5 amp CanaKit PSU
      Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
      HANDHELD
      Pi 0 W
      SanDisk 32 GB
      Random image I found. Had a driver I needed.
      IPEGA PG-9157 USB Receiver

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @IceChes1
        last edited by

        @IceChes1 said in Games not launching:

        I unplugged the SD card. It's currently in my Chromebook. SHM is empty.

        Yes, that folder (/dev/shm) is RAM backed, so its contents are not actually saved on the card. You need to get the file (via SSH) right after you've run the game.

        1 Reply Last reply Reply Quote 0
        • IceChes1I
          IceChes1
          last edited by

          I-
          The only computer I have is a Chromebook. It can't ssh.

          HOME CONSOLE
          Pi 4
          SanDisk 64 GB
          Master branch install
          3.5 amp CanaKit PSU
          Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
          HANDHELD
          Pi 0 W
          SanDisk 32 GB
          Random image I found. Had a driver I needed.
          IPEGA PG-9157 USB Receiver

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @IceChes1
            last edited by

            Sure you can - https://chrome.google.com/webstore/detail/secure-shell-app/pnhechapfaindjhompbnflcldabbghjo?hl=en.

            1 Reply Last reply Reply Quote 0
            • IceChes1I
              IceChes1
              last edited by

              I'm just a kid. Installing an app is practically a crisis.

              HOME CONSOLE
              Pi 4
              SanDisk 64 GB
              Master branch install
              3.5 amp CanaKit PSU
              Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
              HANDHELD
              Pi 0 W
              SanDisk 32 GB
              Random image I found. Had a driver I needed.
              IPEGA PG-9157 USB Receiver

              1 Reply Last reply Reply Quote 0
              • IceChes1I
                IceChes1
                last edited by

                I've survived the crisis. This is the error:
                undefined symbol: bcm_host_is_fkns_active

                HOME CONSOLE
                Pi 4
                SanDisk 64 GB
                Master branch install
                3.5 amp CanaKit PSU
                Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                HANDHELD
                Pi 0 W
                SanDisk 32 GB
                Random image I found. Had a driver I needed.
                IPEGA PG-9157 USB Receiver

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @IceChes1
                  last edited by mitu

                  @IceChes1 Please post the whole file's contents.

                  What did you use as a base image ? Did you install manually over the latest Raspbian Lite image ?

                  1 Reply Last reply Reply Quote 0
                  • S
                    simonc
                    last edited by

                    1: make sure to have bios files.
                    2: game is corrupted, needs fixing.
                    When you get taken to home screen the game is missing a required file to run so instead it takes you to home page.

                    to save your self hassle and pain, install retroarch on pc/laptop and play with your roms on that before you shift them to the pie

                    1 Reply Last reply Reply Quote 0
                    • IceChes1I
                      IceChes1
                      last edited by

                      @mitu I used Raspbian Buster Full and manually installed.
                      @simonc NES, GBA, GBC etc. doesn't need BIOS. Also, NONE of my games work, so It can't be corrupted ROMs. And for the third thing, I posted earlier that I only have a Chrome OS computer.

                      HOME CONSOLE
                      Pi 4
                      SanDisk 64 GB
                      Master branch install
                      3.5 amp CanaKit PSU
                      Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                      HANDHELD
                      Pi 0 W
                      SanDisk 32 GB
                      Random image I found. Had a driver I needed.
                      IPEGA PG-9157 USB Receiver

                      1 Reply Last reply Reply Quote 0
                      • IceChes1I
                        IceChes1
                        last edited by

                        Here's runcommand.log:

                        Parameters:
                        Executing: /opt/retropie/emulators/retroarch/bin/retroarch -L /opt/retropie/libretrocores/lr-quicknes_libretro.so --config /opt/retropie/configs/nes/retroarch.cfg "/home/pi/RetroPie/roms/nes/Contra.nes" --appendconfig /dev/shm/retroarch.cfg /opt/retropie/emulators/retroarch/bin/retroarch: symbol lookup error: /usr/lib/arm-linux-gnuabhif/neon/vfp/libavcodec.so.58: undefined symbol: bcn_host_is_fkns_active

                        That's it. I nanoed into it after starting Contra.

                        HOME CONSOLE
                        Pi 4
                        SanDisk 64 GB
                        Master branch install
                        3.5 amp CanaKit PSU
                        Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                        HANDHELD
                        Pi 0 W
                        SanDisk 32 GB
                        Random image I found. Had a driver I needed.
                        IPEGA PG-9157 USB Receiver

                        mituM ? 2 Replies Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator @IceChes1
                          last edited by

                          @IceChes1 said in Games not launching:

                          That's it. I nanoed into it after starting Contra.

                          Well done. Except the error message is most likely about a missing bcm_host_is_fkms_active. It seems like you're using an old kernel/firmware (?). Run this, on the PI, from the command line:

                          sudo apt update
                          sudo apt upgrade
                          

                          let it upgrade everything, then reboot and see if it works.

                          1 Reply Last reply Reply Quote 2
                          • IceChes1I
                            IceChes1
                            last edited by

                            @mitu I have everything up and running. Thank you so much!

                            HOME CONSOLE
                            Pi 4
                            SanDisk 64 GB
                            Master branch install
                            3.5 amp CanaKit PSU
                            Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                            HANDHELD
                            Pi 0 W
                            SanDisk 32 GB
                            Random image I found. Had a driver I needed.
                            IPEGA PG-9157 USB Receiver

                            1 Reply Last reply Reply Quote 1
                            • ?
                              A Former User @IceChes1
                              last edited by

                              @iceches1 what do you mean by this
                              do I copy this and put it in the command terminal???

                              PiKillerP 1 Reply Last reply Reply Quote 0
                              • PiKillerP
                                PiKiller @A Former User
                                last edited by

                                Yes

                                1 Reply Last reply Reply Quote -1
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