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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    RetroPie installer does not connect to internet

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    setuprpi4internetretropie
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    • M
      MagneticEnder
      last edited by

      Only reason I am not using the image from the website, is because I want Raspberry Pi OS along with Retropie. Internet connection has never been unreliable, all other programs/operating systems work for me. I don't have issues with installing packages with other software

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @MagneticEnder
        last edited by

        @MagneticEnder RetroPie is not an OS in itself, the image is actually Raspbian Lite underneath, with RetroPie installed and configured.

        I don't have issues with installing packages with other software.

        The RetroPie installer uses apt to install dependent packages, you're saying that using apt standalone works, but using it through the installer is giving errors ? You should post the install log from $HOME/RetroPie-Setup/logs on pastebin.com to take a look.

        1 Reply Last reply Reply Quote 0
        • M
          MagneticEnder
          last edited by

          https://pastebin.com/mwEN9Mei

          1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator
            last edited by mitu

            @MagneticEnder said in RetroPie installer does not connect to internet:

            https://pastebin.com/mwEN9Mei

            I don't see any installation errors in this log. What do you mean by 'nothing works' ?

            1 Reply Last reply Reply Quote 0
            • M
              MagneticEnder
              last edited by

              Randomly getting "Unable to connect to the internet" errors, when everything is going well

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @MagneticEnder
                last edited by

                Do you have an error log where this error shows up ? From the log you posted, I see that the core packages have installed fine. Not sure what else can be done if your internet connection bugs out.

                F 1 Reply Last reply Reply Quote 0
                • F
                  FILIPINOY79 @mitu
                  last edited by

                  @mitu I have the same issue when i try to install scraper from the RetroPie Setup. it just says disable, cannot install, not connected to the internet. I have verified that it's connected by pinging the retropie from my PC. Plus i'm currenly posting this from my computer. So the router isn't the issue.

                  Has anybody tried using the other images from the imager.

                  mituM 1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator @FILIPINOY79
                    last edited by

                    @filipinoy79 said in RetroPie installer does not connect to internet:

                    have verified that it's connected by pinging the retropie from my PC. Plus i'm currenly posting this from my computer. So the router isn't the issue.

                    Pinging the retropie computer from your PC doesn't mean the Pi has access to the internet, just to the local network (router,pc,pi).

                    Run a ping retropie.org.uk command from the Pi itself and see if the command is successful.

                    F 2 Replies Last reply Reply Quote 0
                    • F
                      FILIPINOY79 @mitu
                      last edited by

                      @mitu ok, so press f4 then like windows.

                      1 Reply Last reply Reply Quote 0
                      • ExarKunIvE
                        ExarKunIv
                        last edited by

                        i have had it come up while i was updating everything also. mine always seemed to say cant connect to internet on mupen64plus. or one of the N64 emus. and i would restart the update and it would go through fine.

                        very odd

                        RPi3B+ / 200GB/ RetroPie v4.5.14, RPi4 Model B 4gb / 256gb / RetroPie 4.8.2
                        RPi5 4gb / 512gb / RetroPie 4.8.9 -Basic
                        Maintainer of RetroPie-Extra .

                        1 Reply Last reply Reply Quote 0
                        • F
                          FILIPINOY79 @mitu
                          last edited by

                          @mitu It's connected
                          20210219_172035.jpg

                          F 1 Reply Last reply Reply Quote 0
                          • F
                            FILIPINOY79 @FILIPINOY79
                            last edited by

                            @filipinoy79 20210219_173119.jpg

                            mituM 1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator @FILIPINOY79
                              last edited by

                              @filipinoy79 The installer checks if the Google's DNS IPs are routable from the Pi (8.8.8.8 for instance) and if that fails, it considers there is no internet available.
                              You can check with the command

                              ip -4 route get 8.8.8.8
                              

                              What's the output of the above command in your case ?

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