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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

RetroPie randomly freezing/crashing while browsing through game lists.

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  • P
    pjft @beastmode
    last edited by 6 Aug 2017, 19:50

    @beastmode Oh. That's unfortunate that htop and the ssh session also died :S

    I had hopes that that wouldn't be the case.

    I suppose if we won't be able to make it with htop or top, we'll try to fly blind then and just adjust things on ES.

    If you could try out the steps I mentioned in 2) including disabling OMX, as you just mentioned, but also forcing it to just show just the detailed view (and if it still crashes, I suppose just the basic view...) to see if we can narrow it down.

    Do you have a backup so far, though? These crashes can render your card corrupt - and in fact, I wouldn't be shocked if that wouldn't be what's driving this, in a kind o vicious cycle. Maybe the first time it was a coincidence, but now the more we pull the plug the worse we we do. :S

    Thanks!

    B 2 Replies Last reply 6 Aug 2017, 20:17 Reply Quote 0
    • B
      beastmode @pjft
      last edited by beastmode 8 Jun 2017, 21:18 6 Aug 2017, 20:17

      @pjft I have everything backed up =). I thought maybe a corrupt SD card might have been the problem, so I formatted it and started fresh but the problem was still there. I'll test omx and detailed view shortly.

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        beastmode @pjft
        last edited by 6 Aug 2017, 21:24

        @pjft @tmntturtlguy I turned OMX player off, while leaving the Comic Book Theme in Gamelist View Style: Automatic. Crashed after 30 minutes of bouncing around the gamelist. Did the same in Gamelist View Style: Detailed, and have not experienced a single crash in the same time period.

        P 1 Reply Last reply 6 Aug 2017, 21:39 Reply Quote 1
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          pjft @beastmode
          last edited by 6 Aug 2017, 21:39

          @beastmode thanks.

          So, summarizing: you managed to experience freezes on videos with both players, did I get that right?

          If so, that's one less factor to worry about.

          If you can keep up the detailed view for a while, let me know how it goes.

          It might certainly be related to the video views or playback. Anything that can help narrow this down will be helpful.

          No urgency, though :)

          Thank you!

          B 1 Reply Last reply 6 Aug 2017, 21:43 Reply Quote 0
          • B
            beastmode @pjft
            last edited by 6 Aug 2017, 21:43

            @pjft That's correct. I'll continue to test all through the evening and report back to you in a few hours. Thank you as well =)

            P 1 Reply Last reply 6 Aug 2017, 21:52 Reply Quote 2
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              pjft @beastmode
              last edited by 6 Aug 2017, 21:52

              @beastmode thanks. As I said, no urgency - make sure to have fun with it and play for a while as well :)

              If in a few days you haven't experienced any further crashes, I'll put together a build with logging on the video playing but, hoping it will shed some more light.

              Thanks! Have a good evening.

              B 2 Replies Last reply 6 Aug 2017, 22:01 Reply Quote 0
              • B
                beastmode @pjft
                last edited by 6 Aug 2017, 22:01

                @pjft Thanks, dude.

                B 1 Reply Last reply 6 Aug 2017, 22:12 Reply Quote 1
                • B
                  beastmode @beastmode
                  last edited by beastmode 8 Jun 2017, 23:12 6 Aug 2017, 22:12

                  @tmntturtlguy @pjft perhaps you can help me with something else that is unrelated. are you familiar with lr-nestopia, overscan and overlays? I have another thread open on the topic, I will tag you there if so.

                  P T 2 Replies Last reply 6 Aug 2017, 22:15 Reply Quote 0
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                    pjft @beastmode
                    last edited by 6 Aug 2017, 22:15

                    @beastmode you may try, sure. I'm not sure about nestopia, but I've used overlays in the past. Feel free to tag me and if I feel I can help I'll let you know there!

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                      TMNTturtlguy @beastmode
                      last edited by 6 Aug 2017, 22:36

                      @beastmode I don't have to much experience with overlays, but tag me in the thread and I will have a look. Looks like @pjft has done a good job of covering the current gamelist questions in this thread. The only thing I would still like to know is if you experience crashes in video view using carbon as a theme. I would finish testing detailed view and if you don't experience any issues in this view, switch to carbon in video view and see if you get the freezes. Thanks

                      B 1 Reply Last reply 6 Aug 2017, 22:40 Reply Quote 0
                      • B
                        beastmode @TMNTturtlguy
                        last edited by 6 Aug 2017, 22:40

                        @tmntturtlguy I'll test with carbon for a few hours this evening and report back to you in the morning as well.

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                        • B
                          BigMan1982 @pjft
                          last edited by 7 Aug 2017, 23:38

                          @pjft , @beastmode here's my status on:

                          VRAM setting = 90
                          ES version = v2.4.1RP
                          Controller you're using (in particular, bluetooth or wired) = wired Rapoo V600
                          OMX Player or not = yes

                          My problem is consistent, every time I scroll into the titles that begin with "mu" in the "ALL GAMES" menu only. I can jump past and make it through the whole list after the 2nd title with the beginning "mu".

                          P 1 Reply Last reply 8 Aug 2017, 13:26 Reply Quote 0
                          • B
                            beastmode @pjft
                            last edited by 8 Aug 2017, 02:37

                            @pjft said in RetroPie randomly freezing/crashing while browsing through game lists.:

                            @beastmode thanks. As I said, no urgency - make sure to have fun with it and play for a while as well :)

                            If in a few days you haven't experienced any further crashes, I'll put together a build with logging on the video playing but, hoping it will shed some more light.

                            Thanks! Have a good evening.

                            @tmntturtlguy @pjft It's been 24 hours since we last spoke and I have not experienced a single crash while browsing the game list menu in both the Comic Book and Carbon themes. Turning omx player off and changing gamelist view style to detailed seemed to solve the problem.

                            P 1 Reply Last reply 8 Aug 2017, 13:27 Reply Quote 1
                            • P
                              pjft @BigMan1982
                              last edited by 8 Aug 2017, 13:26

                              @bigman1982 thanks.

                              I'm struggling to understand why or how exactly can you replicate it so consistently. It might be a different problem, but let's explore that as well.

                              Could you try out the two steps described earlier then and report back?

                              • disable OMX player, see how it goes.
                              • set the view to Detailed only, see how it goes.

                              In your case though I'm intrigued as to whether it's a problem with that exact set of games, or is it that the number of (something - page refreshes, videos loaded, images loaded) when you get there that causes the problem.

                              What happens if you use R1 to get there and then navigate to those games?

                              Also, can you login via SSH, install htop or top and run it, and then lead it to a freeze and see what htop or top report, and send it over here?

                              Thank you!

                              B 1 Reply Last reply 9 Aug 2017, 00:04 Reply Quote 0
                              • P
                                pjft @beastmode
                                last edited by 8 Aug 2017, 13:27

                                @beastmode thanks. For better or for worse, then, we can attribute it somehow to at least the video rendering having a role in it.

                                I may create a debug build for the two of you if it helps, that would log a lot more information. Would that be something you'd be available to use?

                                Thanks.

                                B 1 Reply Last reply 8 Aug 2017, 16:03 Reply Quote 0
                                • B
                                  beastmode @pjft
                                  last edited by 8 Aug 2017, 16:03

                                  @pjft That would be great. I'm glad to help in any way.

                                  1 Reply Last reply Reply Quote 1
                                  • B
                                    BigMan1982 @pjft
                                    last edited by 9 Aug 2017, 00:04

                                    @pjft said in RetroPie randomly freezing/crashing while browsing through game lists.:

                                    @bigman1982 thanks.

                                    I'm struggling to understand why or how exactly can you replicate it so consistently. It might be a different problem, but let's explore that as well.

                                    Could you try out the two steps described earlier then and report back?

                                    • disable OMX player, see how it goes.
                                    • set the view to Detailed only, see how it goes.

                                    In your case though I'm intrigued as to whether it's a problem with that exact set of games, or is it that the number of (something - page refreshes, videos loaded, images loaded) when you get there that causes the problem.

                                    What happens if you use R1 to get there and then navigate to those games?

                                    Also, can you login via SSH, install htop or top and run it, and then lead it to a freeze and see what htop or top report, and send it over here?

                                    Thank you!

                                    @pjft it still freezes with OMX player off, but works fine with detailed view only (and OMX on)!

                                    I can R1 right past the games and keep scrolling fine after that through the complete rest of the list and back to the top.

                                    @beastmode reported that the freeze crashes htop and top. I am unfamiliar with that to be honest. Additionally I am not sure that I am comfortable running a debug build as I am not deeply versed.

                                    P 1 Reply Last reply 9 Aug 2017, 10:50 Reply Quote 1
                                    • P
                                      pjft @BigMan1982
                                      last edited by 9 Aug 2017, 10:50

                                      @bigman1982 Sure. I'm happy to help if you're open to trying things out.

                                      I suppose, before we dive deeper into anything you may not be comfortable with, that I'd have some suggestions for you.

                                      If your problems seem to effectively be related to those MU games, may I suggest - either in the gamelist, or in the actual video folder - to rename the videos (so that EmulationStation can't find the videos) for those problem games (all the MU ones), and then set the view back to "Automatic", so you have videos again, and try to go through the list the way it used to crash.

                                      If that works fine, I will be inclined to believe that there is a problem with those videos - either their encoding, or it could be that the storage media (SD card or USB drive) where you have the videos is corrupted in the sectors which some or all of those videos are stored, hence the crash.

                                      Let me know the outcome of it, and we can then go from there.

                                      Do you have a computer at home, and have you ever connected to your Pi via SSH?

                                      Best.

                                      B 1 Reply Last reply 11 Aug 2017, 20:24 Reply Quote 1
                                      • B
                                        beastmode
                                        last edited by 9 Aug 2017, 21:08

                                        @tmntturtlguy @pjft I was doing a bit more testing earlier today. I loaded the Carbon theme (Automatic view style) and enabled the omx player, and haven't experienced any crashes so far. Browsing the game list seems very fluid. I've noticed the system seems to crash when the browsing is less fluid (slight delay in browsing individual game titles)

                                        T 1 Reply Last reply 9 Aug 2017, 21:19 Reply Quote 0
                                        • T
                                          TMNTturtlguy @beastmode
                                          last edited by 9 Aug 2017, 21:19

                                          @beastmode based on this I still suspect the file sizes of your scraped images, marquees and videos are to large and ES struggles when trying to load all of them in a single view. This is why you experience crashes in themes that show 2 or 3 of these at the same time and have no issues when in detailed views or with themes that only display one of these items, like carbon.

                                          B 1 Reply Last reply 17 Aug 2017, 16:33 Reply Quote 0
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