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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    RetroPie randomly freezing/crashing while browsing through game lists.

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    • beastmodeB
      beastmode @pjft
      last edited by beastmode

      @pjft I have everything backed up =). I thought maybe a corrupt SD card might have been the problem, so I formatted it and started fresh but the problem was still there. I'll test omx and detailed view shortly.

      1 Reply Last reply Reply Quote 1
      • beastmodeB
        beastmode @pjft
        last edited by

        @pjft @tmntturtlguy I turned OMX player off, while leaving the Comic Book Theme in Gamelist View Style: Automatic. Crashed after 30 minutes of bouncing around the gamelist. Did the same in Gamelist View Style: Detailed, and have not experienced a single crash in the same time period.

        pjftP 1 Reply Last reply Reply Quote 1
        • pjftP
          pjft @beastmode
          last edited by

          @beastmode thanks.

          So, summarizing: you managed to experience freezes on videos with both players, did I get that right?

          If so, that's one less factor to worry about.

          If you can keep up the detailed view for a while, let me know how it goes.

          It might certainly be related to the video views or playback. Anything that can help narrow this down will be helpful.

          No urgency, though :)

          Thank you!

          beastmodeB 1 Reply Last reply Reply Quote 0
          • beastmodeB
            beastmode @pjft
            last edited by

            @pjft That's correct. I'll continue to test all through the evening and report back to you in a few hours. Thank you as well =)

            pjftP 1 Reply Last reply Reply Quote 2
            • pjftP
              pjft @beastmode
              last edited by

              @beastmode thanks. As I said, no urgency - make sure to have fun with it and play for a while as well :)

              If in a few days you haven't experienced any further crashes, I'll put together a build with logging on the video playing but, hoping it will shed some more light.

              Thanks! Have a good evening.

              beastmodeB 2 Replies Last reply Reply Quote 0
              • beastmodeB
                beastmode @pjft
                last edited by

                @pjft Thanks, dude.

                beastmodeB 1 Reply Last reply Reply Quote 1
                • beastmodeB
                  beastmode @beastmode
                  last edited by beastmode

                  @tmntturtlguy @pjft perhaps you can help me with something else that is unrelated. are you familiar with lr-nestopia, overscan and overlays? I have another thread open on the topic, I will tag you there if so.

                  pjftP TMNTturtlguyT 2 Replies Last reply Reply Quote 0
                  • pjftP
                    pjft @beastmode
                    last edited by

                    @beastmode you may try, sure. I'm not sure about nestopia, but I've used overlays in the past. Feel free to tag me and if I feel I can help I'll let you know there!

                    1 Reply Last reply Reply Quote 0
                    • TMNTturtlguyT
                      TMNTturtlguy @beastmode
                      last edited by

                      @beastmode I don't have to much experience with overlays, but tag me in the thread and I will have a look. Looks like @pjft has done a good job of covering the current gamelist questions in this thread. The only thing I would still like to know is if you experience crashes in video view using carbon as a theme. I would finish testing detailed view and if you don't experience any issues in this view, switch to carbon in video view and see if you get the freezes. Thanks

                      beastmodeB 1 Reply Last reply Reply Quote 0
                      • beastmodeB
                        beastmode @TMNTturtlguy
                        last edited by

                        @tmntturtlguy I'll test with carbon for a few hours this evening and report back to you in the morning as well.

                        1 Reply Last reply Reply Quote 0
                        • B
                          BigMan1982 @pjft
                          last edited by

                          @pjft , @beastmode here's my status on:

                          VRAM setting = 90
                          ES version = v2.4.1RP
                          Controller you're using (in particular, bluetooth or wired) = wired Rapoo V600
                          OMX Player or not = yes

                          My problem is consistent, every time I scroll into the titles that begin with "mu" in the "ALL GAMES" menu only. I can jump past and make it through the whole list after the 2nd title with the beginning "mu".

                          pjftP 1 Reply Last reply Reply Quote 0
                          • beastmodeB
                            beastmode @pjft
                            last edited by

                            @pjft said in RetroPie randomly freezing/crashing while browsing through game lists.:

                            @beastmode thanks. As I said, no urgency - make sure to have fun with it and play for a while as well :)

                            If in a few days you haven't experienced any further crashes, I'll put together a build with logging on the video playing but, hoping it will shed some more light.

                            Thanks! Have a good evening.

                            @tmntturtlguy @pjft It's been 24 hours since we last spoke and I have not experienced a single crash while browsing the game list menu in both the Comic Book and Carbon themes. Turning omx player off and changing gamelist view style to detailed seemed to solve the problem.

                            pjftP 1 Reply Last reply Reply Quote 1
                            • pjftP
                              pjft @BigMan1982
                              last edited by

                              @bigman1982 thanks.

                              I'm struggling to understand why or how exactly can you replicate it so consistently. It might be a different problem, but let's explore that as well.

                              Could you try out the two steps described earlier then and report back?

                              • disable OMX player, see how it goes.
                              • set the view to Detailed only, see how it goes.

                              In your case though I'm intrigued as to whether it's a problem with that exact set of games, or is it that the number of (something - page refreshes, videos loaded, images loaded) when you get there that causes the problem.

                              What happens if you use R1 to get there and then navigate to those games?

                              Also, can you login via SSH, install htop or top and run it, and then lead it to a freeze and see what htop or top report, and send it over here?

                              Thank you!

                              B 1 Reply Last reply Reply Quote 0
                              • pjftP
                                pjft @beastmode
                                last edited by

                                @beastmode thanks. For better or for worse, then, we can attribute it somehow to at least the video rendering having a role in it.

                                I may create a debug build for the two of you if it helps, that would log a lot more information. Would that be something you'd be available to use?

                                Thanks.

                                beastmodeB 1 Reply Last reply Reply Quote 0
                                • beastmodeB
                                  beastmode @pjft
                                  last edited by

                                  @pjft That would be great. I'm glad to help in any way.

                                  1 Reply Last reply Reply Quote 1
                                  • B
                                    BigMan1982 @pjft
                                    last edited by

                                    @pjft said in RetroPie randomly freezing/crashing while browsing through game lists.:

                                    @bigman1982 thanks.

                                    I'm struggling to understand why or how exactly can you replicate it so consistently. It might be a different problem, but let's explore that as well.

                                    Could you try out the two steps described earlier then and report back?

                                    • disable OMX player, see how it goes.
                                    • set the view to Detailed only, see how it goes.

                                    In your case though I'm intrigued as to whether it's a problem with that exact set of games, or is it that the number of (something - page refreshes, videos loaded, images loaded) when you get there that causes the problem.

                                    What happens if you use R1 to get there and then navigate to those games?

                                    Also, can you login via SSH, install htop or top and run it, and then lead it to a freeze and see what htop or top report, and send it over here?

                                    Thank you!

                                    @pjft it still freezes with OMX player off, but works fine with detailed view only (and OMX on)!

                                    I can R1 right past the games and keep scrolling fine after that through the complete rest of the list and back to the top.

                                    @beastmode reported that the freeze crashes htop and top. I am unfamiliar with that to be honest. Additionally I am not sure that I am comfortable running a debug build as I am not deeply versed.

                                    pjftP 1 Reply Last reply Reply Quote 1
                                    • pjftP
                                      pjft @BigMan1982
                                      last edited by

                                      @bigman1982 Sure. I'm happy to help if you're open to trying things out.

                                      I suppose, before we dive deeper into anything you may not be comfortable with, that I'd have some suggestions for you.

                                      If your problems seem to effectively be related to those MU games, may I suggest - either in the gamelist, or in the actual video folder - to rename the videos (so that EmulationStation can't find the videos) for those problem games (all the MU ones), and then set the view back to "Automatic", so you have videos again, and try to go through the list the way it used to crash.

                                      If that works fine, I will be inclined to believe that there is a problem with those videos - either their encoding, or it could be that the storage media (SD card or USB drive) where you have the videos is corrupted in the sectors which some or all of those videos are stored, hence the crash.

                                      Let me know the outcome of it, and we can then go from there.

                                      Do you have a computer at home, and have you ever connected to your Pi via SSH?

                                      Best.

                                      B 1 Reply Last reply Reply Quote 1
                                      • beastmodeB
                                        beastmode
                                        last edited by

                                        @tmntturtlguy @pjft I was doing a bit more testing earlier today. I loaded the Carbon theme (Automatic view style) and enabled the omx player, and haven't experienced any crashes so far. Browsing the game list seems very fluid. I've noticed the system seems to crash when the browsing is less fluid (slight delay in browsing individual game titles)

                                        TMNTturtlguyT 1 Reply Last reply Reply Quote 0
                                        • TMNTturtlguyT
                                          TMNTturtlguy @beastmode
                                          last edited by

                                          @beastmode based on this I still suspect the file sizes of your scraped images, marquees and videos are to large and ES struggles when trying to load all of them in a single view. This is why you experience crashes in themes that show 2 or 3 of these at the same time and have no issues when in detailed views or with themes that only display one of these items, like carbon.

                                          beastmodeB 1 Reply Last reply Reply Quote 0
                                          • pjftP
                                            pjft
                                            last edited by

                                            @TMNTturtlguy 's hypothesis might have some merit to it, though we would hopefully be better able to handle it.

                                            I'd recommend sticking with carbon for a bit and seeing if no crashes take place.

                                            I will see if I can provide a debug build perhaps next week, if not earlier.

                                            Thanks.

                                            1 Reply Last reply Reply Quote 0
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