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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Retropie keeps crashing and restarting with SNES

    Scheduled Pinned Locked Moved Help and Support
    restartfreezingsnes
    9 Posts 3 Posters 1.2k Views
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    • P
      park757
      last edited by park757

      Hi together,

      I have a weird problem with my Raspberrry Pi 3 B+ with the newest Version of Retropie.

      Its with a fan and heatsinks.

      When I am playing a SNES game it keeps after some time freezing or makes a restart.

      It hapens after variable time.

      I cant do anything.

      The power supply should be enough -> Model: HN-5258 / Input: 100-240V AC 50 and 60 Hz - 5V / 2500mA

      The controllers are with cable connected.

      I have also tried the 3 different emulators -> everytime the same problem.

      Do you know what's the problem?

      1 Reply Last reply Reply Quote 0
      • dankcushionsD
        dankcushions Global Moderator
        last edited by

        are you running an overclock?

        what case?

        generally, any sort of crashing or freeze implies insufficient power, and/or an unstable overclock. using a case with its own power board (eg, NES Pi case) can cause these kind of issues.

        1 Reply Last reply Reply Quote 0
        • P
          park757
          last edited by

          Hi,

          no overclocking.

          This open case:

          https://www.bilder-upload.eu/bild-844139-1540991645.jpg.html

          dankcushionsD 1 Reply Last reply Reply Quote 0
          • dankcushionsD
            dankcushions Global Moderator @park757
            last edited by

            @park757 i would guess at the power supply. is it this one? https://www.aliexpress.com/item/EU-US-Plug-5V-2-5A-USB-Power-Supply-Adapter-Charger-Universal-For-Raspberry-Pi-For/32824300602.html

            often the ones with seperate cables do not have a good enough cable for stable power. do you have any other USB cables you can try?

            1 Reply Last reply Reply Quote 0
            • P
              park757
              last edited by

              Yes I bought now another from Amazon and I will try it.

              https://www.amazon.de/gp/product/B01M58O9M9/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

              dankcushionsD 1 Reply Last reply Reply Quote 0
              • dankcushionsD
                dankcushions Global Moderator @park757
                last edited by

                @park757 that one has an in-line switch, another common culprit for power issues. i can only recommend the official raspberry pi PSU: https://www.amazon.de/Raspberry-Offizielles-Pi-Netzteil-schwarz/dp/B01DP8O5A4/ref=sr_1_1?s=ce-de&ie=UTF8&qid=1540998087&sr=1-1&keywords=raspberry+pi+power+supply

                1 Reply Last reply Reply Quote 1
                • P
                  park757
                  last edited by

                  Hi,

                  I bought this https://www.amazon.de/gp/product/B01M58O9M9/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 but the same problem.
                  The Raspberry Pi keeps freezing.

                  Now after maybe 10 Min?

                  What my problem?

                  Is my raspberry damaged?

                  BuZzB 1 Reply Last reply Reply Quote 0
                  • P
                    park757
                    last edited by

                    has noboday a clue?

                    1 Reply Last reply Reply Quote -2
                    • BuZzB
                      BuZz administrators @park757
                      last edited by BuZz

                      @park757 try the official PSU as recommended. One without an in-line switch.

                      To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                      1 Reply Last reply Reply Quote 0
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