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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Cannot access the internet.

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    • I
      ignatius @kiro
      last edited by

      @kiro said in Cannot access the internet.:

      @ignatius what is the output of 'ifconfig' command, more specifically the IP address of what's usually the wlan0 device (wireless)... is it an IP with the same subnet as your other devices in the net? (if not, simply your pi is not connected to the network) then I advise you to re run 'sudo raspiconfig', go to System-Options, Wireless Lan, and re-enter the wifi parameters there. See if there is any changes afterwards.

      All of my machines are connected to the same WIFI network.. Does that answer your question?

      kiroK 1 Reply Last reply Reply Quote 0
      • kiroK
        kiro @ignatius
        last edited by

        @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

        I 2 Replies Last reply Reply Quote 0
        • I
          ignatius @kiro
          last edited by

          @kiro said in Cannot access the internet.:

          @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

          Bleh. The battery is dead on my Pi. I'll get back to you once it's charged.

          kiroK 1 Reply Last reply Reply Quote 0
          • kiroK
            kiro @ignatius
            last edited by

            @ignatius :-)

            1 Reply Last reply Reply Quote 0
            • I
              ignatius @kiro
              last edited by ignatius

              @kiro said in Cannot access the internet.:

              @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

              They are different IP addresses for both my computer and my Pi.
              There are only 3 options available in Raspbi-Config to setup a network... One for a WIFI network, one for the hostname, and one for a "predictable hostname" (whatever that means). Configuring these items has no bearing on the networking of the system, since they are already set up via the "WIFI Setup" in the RetroPie "setup screen".

              Thorr69T 1 Reply Last reply Reply Quote 0
              • Thorr69T
                Thorr69 @ignatius
                last edited by

                @ignatius said in Cannot access the internet.:

                @kiro said in Cannot access the internet.:

                @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

                They are different IP addresses for both my computer and my Pi.
                There are only 3 options available in Raspbi-Config to setup a network... One for a WIFI network, one for the hostname, and one for a "predictable hostname" (whatever that means). Configuring these items has no bearing on the networking of the system, since they are already set up via the "WIFI Setup" in the RetroPie "setup screen".

                I'm real curious why you don't just answer the question.

                Of COURSE two devices have two different IP addresses... What needs to be established is whether or not your Pi is getting a valid IP from the router or if it's defaulting to another address. If you just post the output, the question can be answered. If it's getting a router assigned address then that establishes a connection and further troubleshooting will go in that direction. If the address does NOT match your local subnet mask pattern then your Pi is not connecting to the router and troubleshooting will continue in a different direction.

                Please, just answer the question so people can actually help you. What is the IP address of your Pi as reported when using the command 'ifconfig' from a terminal prompt?

                RPi 3b
                Official PSU
                Official RetroPie image
                Pandora's Box 5 controller

                I 1 Reply Last reply Reply Quote 0
                • I
                  ignatius @Thorr69
                  last edited by ignatius

                  @Thorr69 said in Cannot access the internet.:

                  @ignatius said in Cannot access the internet.:

                  @kiro said in Cannot access the internet.:

                  @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

                  They are different IP addresses for both my computer and my Pi.
                  There are only 3 options available in Raspbi-Config to setup a network... One for a WIFI network, one for the hostname, and one for a "predictable hostname" (whatever that means). Configuring these items has no bearing on the networking of the system, since they are already set up via the "WIFI Setup" in the RetroPie "setup screen".

                  I'm real curious why you don't just answer the question.

                  Of COURSE two devices have two different IP addresses... What needs to be established is whether or not your Pi is getting a valid IP from the router or if it's defaulting to another address. If you just post the output, the question can be answered. If it's getting a router assigned address then that establishes a connection and further troubleshooting will go in that direction. If the address does NOT match your local subnet mask pattern then your Pi is not connecting to the router and troubleshooting will continue in a different direction.

                  Please, just answer the question so people can actually help you. What is the IP address of your Pi as reported when using the command 'ifconfig' from a terminal prompt?

                  My Pi's IP address is 192.168.43.255
                  My IP address is 192.168.250.1

                  Thorr69T 1 Reply Last reply Reply Quote 0
                  • Thorr69T
                    Thorr69 @ignatius
                    last edited by

                    @ignatius It's very unusual that your two devices that are supposed to be on the same network have different subnets. Is your PC using wired LAN and not WIFI?

                    RPi 3b
                    Official PSU
                    Official RetroPie image
                    Pandora's Box 5 controller

                    I 1 Reply Last reply Reply Quote 0
                    • I
                      ignatius @Thorr69
                      last edited by

                      @Thorr69 said in Cannot access the internet.:

                      @ignatius It's very unusual that your two devices that are supposed to be on the same network have different subnets. Is your PC using wired LAN and not WIFI?

                      I use a VPN, could that be it?

                      mituM 1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator @ignatius
                        last edited by

                        @ignatius You should have mentioned that in the beginning - if your VPN is mis-configured, that would explain why DNS is working but your traffic is not. Disable your VPN and see if apt will work.

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                        • I
                          ignatius @mitu
                          last edited by

                          @mitu said in Cannot access the internet.:

                          @ignatius You should have mentioned that in the beginning - if your VPN is mis-configured, that would explain why DNS is working but your traffic is not. Disable your VPN and see if apt will work.

                          I'm not using it on the Pi, though. Does this still apply?

                          I 1 Reply Last reply Reply Quote 0
                          • I
                            ignatius @ignatius
                            last edited by

                            @ignatius said in Cannot access the internet.:

                            @mitu said in Cannot access the internet.:

                            @ignatius You should have mentioned that in the beginning - if your VPN is mis-configured, that would explain why DNS is working but your traffic is not. Disable your VPN and see if apt will work.

                            I'm not using it on the Pi, though. Does this still apply?

                            BTW, I have a new problem. I changed the default password, and it will not boot into Emulation Station now... :(

                            1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator
                              last edited by

                              Changing the password shouldn't modify the auto-login feature, but you can re-configure the auto-login from raspi-config, see here.

                              I 1 Reply Last reply Reply Quote 0
                              • I
                                ignatius @mitu
                                last edited by ignatius

                                @mitu said in Cannot access the internet.:

                                Changing the password shouldn't modify the auto-login feature, but you can re-configure the auto-login from raspi-config, see here.

                                That doesn't make sense when I can't access it with the BT keyboard. It should "remember" the connection, but doesn't., unfortunately.
                                I'm just going reflash the SD card.

                                I 1 Reply Last reply Reply Quote 0
                                • I
                                  ignatius @ignatius
                                  last edited by ignatius

                                  @ignatius Interesting. I can apt-get update as the normal user, but not with sudo...
                                  Which led me to try the following: sudo apt-get install kodi which returned positive. But times out once it reaches the "Waiting for headers" dialog.

                                  I 1 Reply Last reply Reply Quote 0
                                  • I
                                    ignatius @ignatius
                                    last edited by

                                    @ignatius It still isn't working when I disable my VPN on my desktop computer.

                                    1 Reply Last reply Reply Quote 0
                                    • mituM
                                      mitu Global Moderator
                                      last edited by

                                      Use a recent RetroPie release and we'd be able to help better.
                                      At this point is not clear whether you're running a standard RetroPie 4.4 image or a 3rd party image shipped with the TinyPi.

                                      I 1 Reply Last reply Reply Quote 0
                                      • I
                                        ignatius @mitu
                                        last edited by ignatius

                                        @mitu said in Cannot access the internet.:

                                        Use a recent RetroPie release and we'd be able to help better.
                                        At this point is not clear whether you're running a standard RetroPie 4.4 image or a 3rd party image shipped with the Tiny

                                        I downloaded the image and wrote the image to a SD card, but i'm having trouble trying to get it to boot. So, I ordered a
                                        SD card that is "recommended". It should be here some time next week. We'll see what happens.

                                        I 1 Reply Last reply Reply Quote 0
                                        • I
                                          ignatius @ignatius
                                          last edited by

                                          @ignatius said in Cannot access the internet.:

                                          @mitu said in Cannot access the internet.:

                                          Use a recent RetroPie release and we'd be able to help better.
                                          At this point is not clear whether you're running a standard RetroPie 4.4 image or a 3rd party image shipped with the Tiny

                                          I downloaded the image and wrote the image to a SD card, but i'm having trouble trying to get it to boot. So, I ordered a
                                          SD card that is "recommended". It should be here some time next week. We'll see what happens.

                                          Ok. I got the card in the mail the other day, and flashed the .img file, it didn't work. So I tried something else.. I managed to reverse engioneer the TinyPi screen services into the new RetroPie install by copying them over. The screen is a little offset (it doesn't use the entire screen real esate), but is usuable. So, In short, i'm able to use RetroPie on the TinyPi Pro whlie being able to use the newest version of it.

                                          I 1 Reply Last reply Reply Quote 0
                                          • I
                                            ignatius @ignatius
                                            last edited by

                                            @ignatius said in Cannot access the internet.:

                                            @ignatius said in Cannot access the internet.:

                                            @mitu said in Cannot access the internet.:

                                            Use a recent RetroPie release and we'd be able to help better.
                                            At this point is not clear whether you're running a standard RetroPie 4.4 image or a 3rd party image shipped with the Tiny

                                            I downloaded the image and wrote the image to a SD card, but i'm having trouble trying to get it to boot. So, I ordered a
                                            SD card that is "recommended". It should be here some time next week. We'll see what happens.

                                            Ok. I got the card in the mail the other day, and flashed the .img file, it didn't work. So I tried something else.. I managed to reverse engioneer the TinyPi screen services into the new RetroPie install by copying them over. The screen is a little offset (it doesn't use the entire screen real esate), but is usuable. So, In short, i'm able to use RetroPie on the TinyPi Pro whlie being able to use the newest version of it.

                                            I'm right back to square one. I cannot ping any sites (eg, google.com), let alone connect to them. I'm using the latest Retropie version.

                                            mituM 1 Reply Last reply Reply Quote 0
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