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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Cannot access the internet.

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    • Thorr69T
      Thorr69 @ignatius
      last edited by

      @ignatius said in Cannot access the internet.:

      @kiro said in Cannot access the internet.:

      @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

      They are different IP addresses for both my computer and my Pi.
      There are only 3 options available in Raspbi-Config to setup a network... One for a WIFI network, one for the hostname, and one for a "predictable hostname" (whatever that means). Configuring these items has no bearing on the networking of the system, since they are already set up via the "WIFI Setup" in the RetroPie "setup screen".

      I'm real curious why you don't just answer the question.

      Of COURSE two devices have two different IP addresses... What needs to be established is whether or not your Pi is getting a valid IP from the router or if it's defaulting to another address. If you just post the output, the question can be answered. If it's getting a router assigned address then that establishes a connection and further troubleshooting will go in that direction. If the address does NOT match your local subnet mask pattern then your Pi is not connecting to the router and troubleshooting will continue in a different direction.

      Please, just answer the question so people can actually help you. What is the IP address of your Pi as reported when using the command 'ifconfig' from a terminal prompt?

      RPi 3b
      Official PSU
      Official RetroPie image
      Pandora's Box 5 controller

      I 1 Reply Last reply Reply Quote 0
      • I
        ignatius @Thorr69
        last edited by ignatius

        @Thorr69 said in Cannot access the internet.:

        @ignatius said in Cannot access the internet.:

        @kiro said in Cannot access the internet.:

        @ignatius Unfortunately not, you need to type 'ifconfig' in the pi and check the output.... if it is not an IP address similar to your other machines (for example 192.168.0.X where only the last number changes [this are not necessarily the same numbers as in your network]) or it is not showing any IP address at all, then you have to re-configure the pi zero by using the 'sudo raspi-config' command as I mentioned in previous post.

        They are different IP addresses for both my computer and my Pi.
        There are only 3 options available in Raspbi-Config to setup a network... One for a WIFI network, one for the hostname, and one for a "predictable hostname" (whatever that means). Configuring these items has no bearing on the networking of the system, since they are already set up via the "WIFI Setup" in the RetroPie "setup screen".

        I'm real curious why you don't just answer the question.

        Of COURSE two devices have two different IP addresses... What needs to be established is whether or not your Pi is getting a valid IP from the router or if it's defaulting to another address. If you just post the output, the question can be answered. If it's getting a router assigned address then that establishes a connection and further troubleshooting will go in that direction. If the address does NOT match your local subnet mask pattern then your Pi is not connecting to the router and troubleshooting will continue in a different direction.

        Please, just answer the question so people can actually help you. What is the IP address of your Pi as reported when using the command 'ifconfig' from a terminal prompt?

        My Pi's IP address is 192.168.43.255
        My IP address is 192.168.250.1

        Thorr69T 1 Reply Last reply Reply Quote 0
        • Thorr69T
          Thorr69 @ignatius
          last edited by

          @ignatius It's very unusual that your two devices that are supposed to be on the same network have different subnets. Is your PC using wired LAN and not WIFI?

          RPi 3b
          Official PSU
          Official RetroPie image
          Pandora's Box 5 controller

          I 1 Reply Last reply Reply Quote 0
          • I
            ignatius @Thorr69
            last edited by

            @Thorr69 said in Cannot access the internet.:

            @ignatius It's very unusual that your two devices that are supposed to be on the same network have different subnets. Is your PC using wired LAN and not WIFI?

            I use a VPN, could that be it?

            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @ignatius
              last edited by

              @ignatius You should have mentioned that in the beginning - if your VPN is mis-configured, that would explain why DNS is working but your traffic is not. Disable your VPN and see if apt will work.

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              • I
                ignatius @mitu
                last edited by

                @mitu said in Cannot access the internet.:

                @ignatius You should have mentioned that in the beginning - if your VPN is mis-configured, that would explain why DNS is working but your traffic is not. Disable your VPN and see if apt will work.

                I'm not using it on the Pi, though. Does this still apply?

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                • I
                  ignatius @ignatius
                  last edited by

                  @ignatius said in Cannot access the internet.:

                  @mitu said in Cannot access the internet.:

                  @ignatius You should have mentioned that in the beginning - if your VPN is mis-configured, that would explain why DNS is working but your traffic is not. Disable your VPN and see if apt will work.

                  I'm not using it on the Pi, though. Does this still apply?

                  BTW, I have a new problem. I changed the default password, and it will not boot into Emulation Station now... :(

                  1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator
                    last edited by

                    Changing the password shouldn't modify the auto-login feature, but you can re-configure the auto-login from raspi-config, see here.

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                    • I
                      ignatius @mitu
                      last edited by ignatius

                      @mitu said in Cannot access the internet.:

                      Changing the password shouldn't modify the auto-login feature, but you can re-configure the auto-login from raspi-config, see here.

                      That doesn't make sense when I can't access it with the BT keyboard. It should "remember" the connection, but doesn't., unfortunately.
                      I'm just going reflash the SD card.

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                      • I
                        ignatius @ignatius
                        last edited by ignatius

                        @ignatius Interesting. I can apt-get update as the normal user, but not with sudo...
                        Which led me to try the following: sudo apt-get install kodi which returned positive. But times out once it reaches the "Waiting for headers" dialog.

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                        • I
                          ignatius @ignatius
                          last edited by

                          @ignatius It still isn't working when I disable my VPN on my desktop computer.

                          1 Reply Last reply Reply Quote 0
                          • mituM
                            mitu Global Moderator
                            last edited by

                            Use a recent RetroPie release and we'd be able to help better.
                            At this point is not clear whether you're running a standard RetroPie 4.4 image or a 3rd party image shipped with the TinyPi.

                            I 1 Reply Last reply Reply Quote 0
                            • I
                              ignatius @mitu
                              last edited by ignatius

                              @mitu said in Cannot access the internet.:

                              Use a recent RetroPie release and we'd be able to help better.
                              At this point is not clear whether you're running a standard RetroPie 4.4 image or a 3rd party image shipped with the Tiny

                              I downloaded the image and wrote the image to a SD card, but i'm having trouble trying to get it to boot. So, I ordered a
                              SD card that is "recommended". It should be here some time next week. We'll see what happens.

                              I 1 Reply Last reply Reply Quote 0
                              • I
                                ignatius @ignatius
                                last edited by

                                @ignatius said in Cannot access the internet.:

                                @mitu said in Cannot access the internet.:

                                Use a recent RetroPie release and we'd be able to help better.
                                At this point is not clear whether you're running a standard RetroPie 4.4 image or a 3rd party image shipped with the Tiny

                                I downloaded the image and wrote the image to a SD card, but i'm having trouble trying to get it to boot. So, I ordered a
                                SD card that is "recommended". It should be here some time next week. We'll see what happens.

                                Ok. I got the card in the mail the other day, and flashed the .img file, it didn't work. So I tried something else.. I managed to reverse engioneer the TinyPi screen services into the new RetroPie install by copying them over. The screen is a little offset (it doesn't use the entire screen real esate), but is usuable. So, In short, i'm able to use RetroPie on the TinyPi Pro whlie being able to use the newest version of it.

                                I 1 Reply Last reply Reply Quote 0
                                • I
                                  ignatius @ignatius
                                  last edited by

                                  @ignatius said in Cannot access the internet.:

                                  @ignatius said in Cannot access the internet.:

                                  @mitu said in Cannot access the internet.:

                                  Use a recent RetroPie release and we'd be able to help better.
                                  At this point is not clear whether you're running a standard RetroPie 4.4 image or a 3rd party image shipped with the Tiny

                                  I downloaded the image and wrote the image to a SD card, but i'm having trouble trying to get it to boot. So, I ordered a
                                  SD card that is "recommended". It should be here some time next week. We'll see what happens.

                                  Ok. I got the card in the mail the other day, and flashed the .img file, it didn't work. So I tried something else.. I managed to reverse engioneer the TinyPi screen services into the new RetroPie install by copying them over. The screen is a little offset (it doesn't use the entire screen real esate), but is usuable. So, In short, i'm able to use RetroPie on the TinyPi Pro whlie being able to use the newest version of it.

                                  I'm right back to square one. I cannot ping any sites (eg, google.com), let alone connect to them. I'm using the latest Retropie version.

                                  mituM 1 Reply Last reply Reply Quote 0
                                  • mituM
                                    mitu Global Moderator @ignatius
                                    last edited by

                                    Does ping works from the Pi to your Wi-Fi router/AP ? Can you connect via SSH to your Pi, from your PC ?

                                    I 1 Reply Last reply Reply Quote 0
                                    • I
                                      ignatius @mitu
                                      last edited by

                                      @mitu said in Cannot access the internet.:

                                      Does ping works from the Pi to your Wi-Fi router/AP ? Can you connect via SSH to your Pi, from your PC ?

                                      No to both. :(

                                      mituM 1 Reply Last reply Reply Quote 0
                                      • mituM
                                        mitu Global Moderator @ignatius
                                        last edited by

                                        @ignatius Then the problem is your Wi-Fi connection to the router. Assuming you get an IP address from it, check the Wi-Fi AP for any MAC based access rules or firewalls that might isolate/block your Pi.

                                        I 1 Reply Last reply Reply Quote 0
                                        • I
                                          ignatius @mitu
                                          last edited by

                                          @mitu said in Cannot access the internet.:

                                          @ignatius Then the problem is your Wi-Fi connection to the router. Assuming you get an IP address from it, check the Wi-Fi AP for any MAC based access rules or firewalls that might isolate/block your Pi.

                                          First of all, sorry for the delay in replying. I had a brief hospital stint. I gave up on trying to resolve this. Instead, I just chrooted the Pi system, and installed everything that way. It's not exactly the best way to accomplish this, but it works.

                                          1 Reply Last reply Reply Quote 0
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