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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Pi4, Pixel Desktop, 4K TV -- no go

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lxdepixeldesktoppi4retropie
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  • A
    aaciii
    last edited by 23 Oct 2020, 00:57

    When I choose to install Pixel desktop, it gets installed and added as expected to Ports in Retropie.

    However when I launch the desktop (either from the RetroPie Ports menu, or by going to terminal and typing startx) - all I get is a black screen with a teeny tiny terminal window in the upper left of the screen. The mouse pointer allows me to mouse into that terminal window and type commands -- but no other desktop elements (menu bar, desktop background, icons, etc.) appear. If I "exit" from the terminal, I go back to EmulationStation.

    Any ideas on why installing lxde / Pixel Desktop isn't working?

    Tried it on two separate SD cards.
    #help

    1 Reply Last reply Reply Quote 0
    • M
      mitu Global Moderator
      last edited by 23 Oct 2020, 03:32

      Can you add some more info about your setup, as detailed in https://retropie.org.uk/forum/topic/3/read-this-first ?

      1 Reply Last reply Reply Quote 0
      • A
        aaciii
        last edited by aaciii 23 Oct 2020, 04:00

        There's not much to state - it's a 4GB Pi4, stock power supply, 128GB SD card with RetroPie 4.6 installed. Nothing unusual -- fresh install. installed from the Pi4 SD image off the retropie site.

        It works fine except if I try to install the Pixel desktop. The desktop installs, but upon starting it, I get a black screen, a tiny terminal window (graphical -- not a tty/text screen, it's definitely a terminal "window" in graphics mode -- and it is small because the TV is a 4K screen).

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        • M
          mitu Global Moderator
          last edited by 23 Oct 2020, 04:10

          Can you try updating the RetroPie-Setup and OS kernel/packages, and then re-install the Pixel desktop ?

          A 1 Reply Last reply 23 Oct 2020, 04:25 Reply Quote 0
          • A
            aaciii @mitu
            last edited by 23 Oct 2020, 04:25

            @mitu Yes, I did that. All packages updaated.

            Note, when installing the Pixel desktop, there are a number of

            dpkg-deb: subprocess paste was killed by signal (Broken pipe)

            errors - all stating that a file was used by another module.

            M 1 Reply Last reply 23 Oct 2020, 04:35 Reply Quote 0
            • M
              mitu Global Moderator @aaciii
              last edited by 23 Oct 2020, 04:35

              @aaciii Looks like the installation did not complete correctly. Can you post the installation log - it should be in $HOME/RetroPie-Setup/logs - on pastebin.com ?

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              • A
                aaciii
                last edited by 23 Oct 2020, 05:32

                Here it is. Seems like it wants to install a lot of libraries that are already installed (by what, I have no idea)

                https://pastebin.com/n5Tqp1Z3

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                • M
                  mitu Global Moderator
                  last edited by 23 Oct 2020, 05:42

                  You didn't seem to have updated the OS or the kernel, the error log shows some dependencies are not available/not-installable, either an out-of-date apt repository cache or pinned packages (?).

                  Make sure you're fully updated when trying the installation

                  sudo apt -y update
                  sudo apt -y full-upgrade
                  sudo reboot
                  
                  1 Reply Last reply Reply Quote 0
                  • A
                    aaciii
                    last edited by 23 Oct 2020, 05:57

                    I did do so -- there was this one module blocking installs. "xkb-data"

                    See this log I took of trying to fix dependencies with the command "apt --fix-broken install":

                    https://pastebin.com/N3jdPkBu

                    you'll see there is a conflict over and over with xkb-data 2.26-2

                    I forced dpkg overwrites on, and all is well now -- but I'd like to understand what that xkb-data module is and why it's in the way

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                    • M
                      mitu Global Moderator
                      last edited by mitu 23 Oct 2020, 06:02

                      @aaciii said in Pi4, Pixel Desktop, 4K TV -- no go:

                      I did do so -- there was this one module blocking installs. "xkb-data"

                      Your kernel version shows you didn't update fully.

                      you'll see there is a conflict over and over with xkb-data 2.26-2..

                      I don't see why that happens, I get no conflicts using the latest version from apt:

                       sudo apt install --reinstall libatk1.0-data
                      Reading package lists... Done
                      Building dependency tree       
                      Reading state information... Done
                      0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
                      Need to get 145 kB of archives.
                      After this operation, 0 B of additional disk space will be used.
                      Get:1 http://mirrors.pidginhost.com/raspbian/raspbian buster/main armhf libatk1.0-data all 2.30.0-2 [145 kB]
                      Fetched 145 kB in 0s (508 kB/s)        
                      (Reading database ... 191009 files and directories currently installed.)
                      Preparing to unpack .../libatk1.0-data_2.30.0-2_all.deb ...
                      Unpacking libatk1.0-data (2.30.0-2) over (2.30.0-2) ...
                      Setting up libatk1.0-data (2.30.0-2) ...
                      pi@pie4:~ $ dpkg -l | grep xkb-data
                      ii  xkb-data                               2.26-2                               all          X Keyboard Extension (XKB) configuration data
                      

                      EDIT: can you run

                      apt-cache policy xkb-data
                      

                      and post the output

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                      • A
                        aaciii
                        last edited by 23 Oct 2020, 14:03

                        The same module blocks the apt full-upgrade process:
                        https://pastebin.com/t0hrqXvE

                        Here's the policy for that xkb-data module:
                        https://pastebin.com/4ESBTSBP

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                        • M
                          mitu Global Moderator
                          last edited by 23 Oct 2020, 14:34

                          apt-cache output is ok, but the upgrade status it's wierd. Are you sure you've used the RetroPie image from retropie.org.uk/download and didn't modify any of the dpkg/apt settings (extra repositories ?) ?

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                          • A
                            aaciii
                            last edited by 23 Oct 2020, 14:42

                            Totally sure, the only place I’ve ever gotten an image from is the RetroPie site. I have never messed with any command line update settings, and until this issue I have only updated using the RetroPie menu script.

                            1 Reply Last reply Reply Quote 0
                            • A
                              aaciii
                              last edited by aaciii 23 Oct 2020, 14:44

                              The only other package I ever installed is the rpie-art script package which is installed via command line (via git)

                              This is the process I followed for that. I don’t see how this could be related but just in case.

                              https://github.com/meleu/rpie-art

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                              • M
                                mitu Global Moderator
                                last edited by 23 Oct 2020, 16:07

                                @aaciii said in Pi4, Pixel Desktop, 4K TV -- no go:

                                This is the process I followed for that. I don’t see how this could be related but just in case.

                                No, it's not related. Alas, I don't have any ideas - try using aptitude instead of apt, it's worth a shot.

                                1 Reply Last reply Reply Quote 0
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