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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Pi4, Pixel Desktop, 4K TV -- no go

    Scheduled Pinned Locked Moved Help and Support
    lxdepixeldesktoppi4retropie
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    • A
      aaciii
      last edited by

      When I choose to install Pixel desktop, it gets installed and added as expected to Ports in Retropie.

      However when I launch the desktop (either from the RetroPie Ports menu, or by going to terminal and typing startx) - all I get is a black screen with a teeny tiny terminal window in the upper left of the screen. The mouse pointer allows me to mouse into that terminal window and type commands -- but no other desktop elements (menu bar, desktop background, icons, etc.) appear. If I "exit" from the terminal, I go back to EmulationStation.

      Any ideas on why installing lxde / Pixel Desktop isn't working?

      Tried it on two separate SD cards.
      #help

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by

        Can you add some more info about your setup, as detailed in https://retropie.org.uk/forum/topic/3/read-this-first ?

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        • A
          aaciii
          last edited by aaciii

          There's not much to state - it's a 4GB Pi4, stock power supply, 128GB SD card with RetroPie 4.6 installed. Nothing unusual -- fresh install. installed from the Pi4 SD image off the retropie site.

          It works fine except if I try to install the Pixel desktop. The desktop installs, but upon starting it, I get a black screen, a tiny terminal window (graphical -- not a tty/text screen, it's definitely a terminal "window" in graphics mode -- and it is small because the TV is a 4K screen).

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          • mituM
            mitu Global Moderator
            last edited by

            Can you try updating the RetroPie-Setup and OS kernel/packages, and then re-install the Pixel desktop ?

            A 1 Reply Last reply Reply Quote 0
            • A
              aaciii @mitu
              last edited by

              @mitu Yes, I did that. All packages updaated.

              Note, when installing the Pixel desktop, there are a number of

              dpkg-deb: subprocess paste was killed by signal (Broken pipe)

              errors - all stating that a file was used by another module.

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @aaciii
                last edited by

                @aaciii Looks like the installation did not complete correctly. Can you post the installation log - it should be in $HOME/RetroPie-Setup/logs - on pastebin.com ?

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                • A
                  aaciii
                  last edited by

                  Here it is. Seems like it wants to install a lot of libraries that are already installed (by what, I have no idea)

                  https://pastebin.com/n5Tqp1Z3

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                  • mituM
                    mitu Global Moderator
                    last edited by

                    You didn't seem to have updated the OS or the kernel, the error log shows some dependencies are not available/not-installable, either an out-of-date apt repository cache or pinned packages (?).

                    Make sure you're fully updated when trying the installation

                    sudo apt -y update
                    sudo apt -y full-upgrade
                    sudo reboot
                    
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                    • A
                      aaciii
                      last edited by

                      I did do so -- there was this one module blocking installs. "xkb-data"

                      See this log I took of trying to fix dependencies with the command "apt --fix-broken install":

                      https://pastebin.com/N3jdPkBu

                      you'll see there is a conflict over and over with xkb-data 2.26-2

                      I forced dpkg overwrites on, and all is well now -- but I'd like to understand what that xkb-data module is and why it's in the way

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                      • mituM
                        mitu Global Moderator
                        last edited by mitu

                        @aaciii said in Pi4, Pixel Desktop, 4K TV -- no go:

                        I did do so -- there was this one module blocking installs. "xkb-data"

                        Your kernel version shows you didn't update fully.

                        you'll see there is a conflict over and over with xkb-data 2.26-2..

                        I don't see why that happens, I get no conflicts using the latest version from apt:

                         sudo apt install --reinstall libatk1.0-data
                        Reading package lists... Done
                        Building dependency tree       
                        Reading state information... Done
                        0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
                        Need to get 145 kB of archives.
                        After this operation, 0 B of additional disk space will be used.
                        Get:1 http://mirrors.pidginhost.com/raspbian/raspbian buster/main armhf libatk1.0-data all 2.30.0-2 [145 kB]
                        Fetched 145 kB in 0s (508 kB/s)        
                        (Reading database ... 191009 files and directories currently installed.)
                        Preparing to unpack .../libatk1.0-data_2.30.0-2_all.deb ...
                        Unpacking libatk1.0-data (2.30.0-2) over (2.30.0-2) ...
                        Setting up libatk1.0-data (2.30.0-2) ...
                        pi@pie4:~ $ dpkg -l | grep xkb-data
                        ii  xkb-data                               2.26-2                               all          X Keyboard Extension (XKB) configuration data
                        

                        EDIT: can you run

                        apt-cache policy xkb-data
                        

                        and post the output

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                        • A
                          aaciii
                          last edited by

                          The same module blocks the apt full-upgrade process:
                          https://pastebin.com/t0hrqXvE

                          Here's the policy for that xkb-data module:
                          https://pastebin.com/4ESBTSBP

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                          • mituM
                            mitu Global Moderator
                            last edited by

                            apt-cache output is ok, but the upgrade status it's wierd. Are you sure you've used the RetroPie image from retropie.org.uk/download and didn't modify any of the dpkg/apt settings (extra repositories ?) ?

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                            • A
                              aaciii
                              last edited by

                              Totally sure, the only place I’ve ever gotten an image from is the RetroPie site. I have never messed with any command line update settings, and until this issue I have only updated using the RetroPie menu script.

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                              • A
                                aaciii
                                last edited by aaciii

                                The only other package I ever installed is the rpie-art script package which is installed via command line (via git)

                                This is the process I followed for that. I don’t see how this could be related but just in case.

                                https://github.com/meleu/rpie-art

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                                • mituM
                                  mitu Global Moderator
                                  last edited by

                                  @aaciii said in Pi4, Pixel Desktop, 4K TV -- no go:

                                  This is the process I followed for that. I don’t see how this could be related but just in case.

                                  No, it's not related. Alas, I don't have any ideas - try using aptitude instead of apt, it's worth a shot.

                                  1 Reply Last reply Reply Quote 0
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