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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Pi4, Pixel Desktop, 4K TV -- no go

    Scheduled Pinned Locked Moved Help and Support
    lxdepixeldesktoppi4retropie
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    • A
      aaciii
      last edited by aaciii

      There's not much to state - it's a 4GB Pi4, stock power supply, 128GB SD card with RetroPie 4.6 installed. Nothing unusual -- fresh install. installed from the Pi4 SD image off the retropie site.

      It works fine except if I try to install the Pixel desktop. The desktop installs, but upon starting it, I get a black screen, a tiny terminal window (graphical -- not a tty/text screen, it's definitely a terminal "window" in graphics mode -- and it is small because the TV is a 4K screen).

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      • mituM
        mitu Global Moderator
        last edited by

        Can you try updating the RetroPie-Setup and OS kernel/packages, and then re-install the Pixel desktop ?

        A 1 Reply Last reply Reply Quote 0
        • A
          aaciii @mitu
          last edited by

          @mitu Yes, I did that. All packages updaated.

          Note, when installing the Pixel desktop, there are a number of

          dpkg-deb: subprocess paste was killed by signal (Broken pipe)

          errors - all stating that a file was used by another module.

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @aaciii
            last edited by

            @aaciii Looks like the installation did not complete correctly. Can you post the installation log - it should be in $HOME/RetroPie-Setup/logs - on pastebin.com ?

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            • A
              aaciii
              last edited by

              Here it is. Seems like it wants to install a lot of libraries that are already installed (by what, I have no idea)

              https://pastebin.com/n5Tqp1Z3

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              • mituM
                mitu Global Moderator
                last edited by

                You didn't seem to have updated the OS or the kernel, the error log shows some dependencies are not available/not-installable, either an out-of-date apt repository cache or pinned packages (?).

                Make sure you're fully updated when trying the installation

                sudo apt -y update
                sudo apt -y full-upgrade
                sudo reboot
                
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                • A
                  aaciii
                  last edited by

                  I did do so -- there was this one module blocking installs. "xkb-data"

                  See this log I took of trying to fix dependencies with the command "apt --fix-broken install":

                  https://pastebin.com/N3jdPkBu

                  you'll see there is a conflict over and over with xkb-data 2.26-2

                  I forced dpkg overwrites on, and all is well now -- but I'd like to understand what that xkb-data module is and why it's in the way

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                  • mituM
                    mitu Global Moderator
                    last edited by mitu

                    @aaciii said in Pi4, Pixel Desktop, 4K TV -- no go:

                    I did do so -- there was this one module blocking installs. "xkb-data"

                    Your kernel version shows you didn't update fully.

                    you'll see there is a conflict over and over with xkb-data 2.26-2..

                    I don't see why that happens, I get no conflicts using the latest version from apt:

                     sudo apt install --reinstall libatk1.0-data
                    Reading package lists... Done
                    Building dependency tree       
                    Reading state information... Done
                    0 upgraded, 0 newly installed, 1 reinstalled, 0 to remove and 0 not upgraded.
                    Need to get 145 kB of archives.
                    After this operation, 0 B of additional disk space will be used.
                    Get:1 http://mirrors.pidginhost.com/raspbian/raspbian buster/main armhf libatk1.0-data all 2.30.0-2 [145 kB]
                    Fetched 145 kB in 0s (508 kB/s)        
                    (Reading database ... 191009 files and directories currently installed.)
                    Preparing to unpack .../libatk1.0-data_2.30.0-2_all.deb ...
                    Unpacking libatk1.0-data (2.30.0-2) over (2.30.0-2) ...
                    Setting up libatk1.0-data (2.30.0-2) ...
                    pi@pie4:~ $ dpkg -l | grep xkb-data
                    ii  xkb-data                               2.26-2                               all          X Keyboard Extension (XKB) configuration data
                    

                    EDIT: can you run

                    apt-cache policy xkb-data
                    

                    and post the output

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                    • A
                      aaciii
                      last edited by

                      The same module blocks the apt full-upgrade process:
                      https://pastebin.com/t0hrqXvE

                      Here's the policy for that xkb-data module:
                      https://pastebin.com/4ESBTSBP

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                      • mituM
                        mitu Global Moderator
                        last edited by

                        apt-cache output is ok, but the upgrade status it's wierd. Are you sure you've used the RetroPie image from retropie.org.uk/download and didn't modify any of the dpkg/apt settings (extra repositories ?) ?

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                        • A
                          aaciii
                          last edited by

                          Totally sure, the only place I’ve ever gotten an image from is the RetroPie site. I have never messed with any command line update settings, and until this issue I have only updated using the RetroPie menu script.

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                          • A
                            aaciii
                            last edited by aaciii

                            The only other package I ever installed is the rpie-art script package which is installed via command line (via git)

                            This is the process I followed for that. I don’t see how this could be related but just in case.

                            https://github.com/meleu/rpie-art

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                            • mituM
                              mitu Global Moderator
                              last edited by

                              @aaciii said in Pi4, Pixel Desktop, 4K TV -- no go:

                              This is the process I followed for that. I don’t see how this could be related but just in case.

                              No, it's not related. Alas, I don't have any ideas - try using aptitude instead of apt, it's worth a shot.

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