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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    PS4 controller not detected in Retropie 4.6 on Pi 4B

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    ps4 controllerpi4 bretropie 4.6dualshock 4usb gamepad
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    • J
      jmcdra @mitu
      last edited by

      @mitu I'll have to go and get a different cable. Anything I should look for in a cable for a ps4 controller then?

      1 Reply Last reply Reply Quote 0
      • J
        jmcdra
        last edited by

        I ended up trading my ps4 controller with a friend that had one that came with her console. Kinda sucked because I really liked the Electric Purple color but I'd rather have a working wireless controller than one that's just a paperweight. I wonder if Sony changed something slightly with their controllers that kept it from connecting to Raspberry OS. I guess this topic can be closed now since it's technically resolved.

        1 Reply Last reply Reply Quote 0
        • ?
          A Former User
          last edited by A Former User

          @mitu

          I have the same problem in Retropie 4.7.1 on Pi 3B

          PS4 Controller is listed on lsusb:

          $ lsusb
          Bus 001 Device 113: ID 054c:09cc Sony Corp. DualShock 4 [CUH-ZCT2x]
          Bus 001 Device 005: ID 0424:7800 Standard Microsystems Corp.
          Bus 001 Device 003: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
          Bus 001 Device 002: ID 0424:2514 Standard Microsystems Corp. USB 2.0 Hub
          Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
          
          

          But not on cat /proc/bus/input/devices

          So I quit emulestation and disconnecting the gamepad and I type this command:

          sudo dmesg -c > /dev/null

          Then type dmesg:

           $ dmesg
          [ 1044.875365] usb 1-1.3: new full-speed USB device number 33 using dwc_otg
          [ 1045.011009] usb 1-1.3: New USB device found, idVendor=054c, idProduct=09cc, bcdDevice= 1.00
          [ 1045.011030] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
          [ 1045.011046] usb 1-1.3: Product: Wireless Controller
          [ 1045.011062] usb 1-1.3: Manufacturer: Sony Interactive Entertainment
          [ 1045.011078] usb 1-1.3: SerialNumber: Wireless Controller
          [ 1045.046250] sony 0003:054C:09CC.0096: failed to retrieve feature report 0x81 with the DualShock 4 MAC address
          [ 1045.046563] sony 0003:054C:09CC.0096: hidraw0: USB HID v81.11 Gamepad [Sony Interactive Entertainment Wireless Controller] on usb-3f980000.usb-1.3/input3
          [ 1045.046577] sony 0003:054C:09CC.0096: failed to claim input
          [ 1048.928523] usb 1-1.3: USB disconnect, device number 33
          [ 1049.235375] usb 1-1.3: new full-speed USB device number 34 using dwc_otg
          [ 1049.370882] usb 1-1.3: New USB device found, idVendor=054c, idProduct=09cc, bcdDevice= 1.00
          [ 1049.370905] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
          [ 1049.370921] usb 1-1.3: Product: Wireless Controller
          [ 1049.370937] usb 1-1.3: Manufacturer: Sony Interactive Entertainment
          [ 1049.370951] usb 1-1.3: SerialNumber: Wireless Controller
          [ 1049.394514] sony 0003:054C:09CC.0097: failed to retrieve feature report 0x81 with the DualShock 4 MAC address
          [ 1049.394868] sony 0003:054C:09CC.0097: hidraw0: USB HID v81.11 Gamepad [Sony Interactive Entertainment Wireless Controller] on usb-3f980000.usb-1.3/input3
          [ 1049.394886] sony 0003:054C:09CC.0097: failed to claim input
          [ 1053.281480] usb 1-1.3: USB disconnect, device number 34
          [ 1053.625377] usb 1-1.3: new full-speed USB device number 35 using dwc_otg
          
          

          Any help?

          Thank you

          1 Reply Last reply Reply Quote 0
          • ?
            A Former User
            last edited by A Former User

            I found some info about a patch to fix it:
            https://bbs.archlinux.org/viewtopic.php?id=262451

            --- a/drivers/hid/hid-sony.c	2021-12-21 22:16:46.190024249 -0500
            +++ b/drivers/hid/hid-sony.c	2021-12-21 22:30:16.048986978 -0500
            @@ -504,6 +504,7 @@
             
             #define DS4_FEATURE_REPORT_0x02_SIZE 37
             #define DS4_FEATURE_REPORT_0x05_SIZE 41
            +#define DS4_FEATURE_REPORT_0x12_SIZE 16
             #define DS4_FEATURE_REPORT_0x81_SIZE 7
             #define DS4_FEATURE_REPORT_0xA3_SIZE 49
             #define DS4_INPUT_REPORT_0x11_SIZE 78
            @@ -2593,6 +2594,55 @@
             	return 0;
             }
             
            +static int sony_get_usb_ds4_devaddr(struct sony_sc *sc)
            +{
            +       u8 *buf = NULL;
            +       int ret;
            +
            +       buf = kmalloc(max(DS4_FEATURE_REPORT_0x12_SIZE, DS4_FEATURE_REPORT_0x81_SIZE), GFP_KERNEL);
            +       if (!buf)
            +               return -ENOMEM;
            +
            +       /*
            +        * The MAC address of a DS4 controller connected via USB can be
            +        * retrieved with feature report 0x81. The address begins at
            +        * offset 1.
            +        */
            +       ret = hid_hw_raw_request(sc->hdev, 0x81, buf,
            +                       DS4_FEATURE_REPORT_0x81_SIZE, HID_FEATURE_REPORT,
            +                       HID_REQ_GET_REPORT);
            +       if (ret == DS4_FEATURE_REPORT_0x81_SIZE) {
            +               memcpy(sc->mac_address, &buf[1], sizeof(sc->mac_address));
            +               goto out_free;
            +       }
            +       dbg_hid("%s: hid_hw_raw_request(..., 0x81, ...) returned %d\n", __func__, ret);
            +
            +       /*
            +        * Some variants do not implement feature report 0x81 at all.
            +        * Fortunately, feature report 0x12 also contains the MAC address of
            +        * a controller.
            +        */
            +       ret = hid_hw_raw_request(sc->hdev, 0x12, buf,
            +                       DS4_FEATURE_REPORT_0x12_SIZE, HID_FEATURE_REPORT,
            +                       HID_REQ_GET_REPORT);
            +       if (ret == DS4_FEATURE_REPORT_0x12_SIZE) {
            +               memcpy(sc->mac_address, &buf[1], sizeof(sc->mac_address));
            +               goto out_free;
            +       }
            +       dbg_hid("%s: hid_hw_raw_request(..., 0x12, ...) returned %d\n", __func__, ret);
            +
            +       hid_err(sc->hdev, "failed to retrieve feature reports 0x81 and 0x12 with the DualShock 4 MAC address\n");
            +       ret = ret < 0 ? ret : -EINVAL;
            +
            +out_free:
            +
            +       kfree(buf);
            +
            +       return ret;
            +}
            +
            +
            +
             static int sony_check_add(struct sony_sc *sc)
             {
             	u8 *buf = NULL;
            @@ -2613,26 +2663,9 @@
             			return 0;
             		}
             	} else if (sc->quirks & (DUALSHOCK4_CONTROLLER_USB | DUALSHOCK4_DONGLE)) {
            -		buf = kmalloc(DS4_FEATURE_REPORT_0x81_SIZE, GFP_KERNEL);
            -		if (!buf)
            -			return -ENOMEM;
            -
            -		/*
            -		 * The MAC address of a DS4 controller connected via USB can be
            -		 * retrieved with feature report 0x81. The address begins at
            -		 * offset 1.
            -		 */
            -		ret = hid_hw_raw_request(sc->hdev, 0x81, buf,
            -				DS4_FEATURE_REPORT_0x81_SIZE, HID_FEATURE_REPORT,
            -				HID_REQ_GET_REPORT);
            -
            -		if (ret != DS4_FEATURE_REPORT_0x81_SIZE) {
            -			hid_err(sc->hdev, "failed to retrieve feature report 0x81 with the DualShock 4 MAC address\n");
            -			ret = ret < 0 ? ret : -EINVAL;
            -			goto out_free;
            -		}
            -
            -		memcpy(sc->mac_address, &buf[1], sizeof(sc->mac_address));
            +                ret = sony_get_usb_ds4_devaddr(sc);
            +                if (ret < 0)
            +                        return ret;
             
             		snprintf(sc->hdev->uniq, sizeof(sc->hdev->uniq),
             			 "%pMR", sc->mac_address);
            @@ -2670,6 +2703,7 @@
             		return 0;
             	}
             
            +        dbg_hid("%s: retrieved MAC address: %s\n", __func__, sc->hdev->uniq);
             	ret = sony_check_add_dev_list(sc);
             
             out_free:
            

            I don't know how to apply this patch to be able to test it with the controller.

            Could someone tell me all the steps to follow to test this patch in Retropie?

            Thanks

            1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator
              last edited by

              @juanzt said in PS4 controller not detected in Retropie 4.6 on Pi 4B:

              https://bbs.archlinux.org/viewtopic.php?id=262451

              The forum link you posted indicates this is a patch for a 3rd party PS4 controller, which fails detection because of missing functionality, but it might not work for all controllers (https://bbs.archlinux.org/viewtopic.php?pid=2010615#p2010615).

              Could someone tell me all the steps to follow to test this patch in Retropie?

              You could try to install using the makefile from https://github.com/soreau/hid-sony, but you'll need to replace the hid_sony.c file with the one from the upstream kernel and then apply the patch before installing it:

              git clone https://github.com/soreau/hid-sony
              cd hid-sony
              wget -O hid-sony.c https://raw.githubusercontent.com/raspberrypi/linux/rpi-5.10.y/drivers/hid/hid-sony.c
              # save the patch from https://bbs.archlinux.org/viewtopic.php?pid=2010615#p2010615 to a `patch.diff` file in the `hid-sony` folder
              # then run the patch 
              patch < patch.diff
              
              make && sudo make install
              
              ? 1 Reply Last reply Reply Quote 0
              • ?
                A Former User @mitu
                last edited by

                @mitu

                Hello,

                I do all these steps but it seems hid-sony.ko patched is not using because in hid-sony.c patched the string " failed to retrieve feature report 0x81 with the DualShock 4 MAC address" is not found and dmesg show this message.

                Regards.

                1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator
                  last edited by

                  If the installation of the patched hid-sony module went fine, you should reboot before trying out again the controller. If that doesn't work, then the patched driver is not working with your controller.

                  ? 1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @mitu
                    last edited by

                    @mitu

                    I type

                    make && sudo make install
                    

                    And then reboot.

                    When the system was reloaded again, I get "failed to retrieve feature report 0x81 with the DualShock 4 MAC address" in dmesg and I take a look a hid-sony.c patched and I not found this string in the file.

                    1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator
                      last edited by

                      Then the patching hasn't been successful, maybe the patch doesn't apply correctly to the current version of hid-sony. Do you get any errors after running the patch command ?

                      ? 1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User @mitu
                        last edited by A Former User

                        @mitu

                        patching file hid-sony.c
                        Hunk #1 succeeded at 476 (offset -28 lines).
                        Hunk #2 succeeded at 2455 (offset -139 lines).
                        Hunk #3 succeeded at 2524 (offset -139 lines).
                        patch unexpectedly ends in middle of line
                        Hunk #4 succeeded at 2564 with fuzz 1 (offset -139 lines).
                        
                        

                        It seems ok.

                        I have looked at the resulting hid-sony.c file and the new function appears and it seems that the rest of the things that have marked to remove on .diff file has been removed.

                        $ make && sudo make install
                        make -C /lib/modules/5.10.63-v7+/build M=/home/pi/hid-sony modules
                        make[1]: Entering directory '/usr/src/linux-headers-5.10.63-v7+'
                          CC [M]  /home/pi/hid-sony/hid-sony.o
                          MODPOST /home/pi/hid-sony/Module.symvers
                          CC [M]  /home/pi/hid-sony/hid-sony.mod.o
                          LD [M]  /home/pi/hid-sony/hid-sony.ko
                        make[1]:  Leaving directory '/usr/src/linux-headers-5.10.63-v7+'
                        cp hid-sony.ko /lib/modules/5.10.63-v7+/kernel/drivers/hid/
                        
                        1 Reply Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator
                          last edited by

                          Looks like it the patch/install went ok, if it's still not working then maybe the patch is not enough for the controller.

                          ? 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @mitu
                            last edited by A Former User

                            @mitu

                            I take a look at: https://github.com/soreau/hid-sony and I see a Reload module section.

                            I try it and I get this:

                            $ sudo rmmod hid_sony && modprobe hid-sony
                            modprobe: ERROR: could not insert 'hid_sony': Operation not permitted
                            

                            How could I remove the module and add it again?

                            I type:

                            $ lsmod
                            Module                  Size  Used by
                            hid_sony               36864  0
                            hidp                   24576  2
                            cmac                   16384  1
                            bnep                   20480  0
                            hci_uart               40960  1
                            btbcm                  16384  1 hci_uart
                            bluetooth             393216  9 hidp,hci_uart,bnep,btbcm
                            

                            hid_sony is not use.

                            1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator
                              last edited by

                              @juanzt said in PS4 controller not detected in Retropie 4.6 on Pi 4B:

                              sudo rmmod hid_sony && modprobe hid-sony

                              This should be 'sudo rmmod hid_sony && sudo modprobe hid-sony, both operations require root` privileges.
                              Restarting will take care of loading the updated module, so that's an option.

                              ? 1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User @mitu
                                last edited by A Former User

                                @mitu

                                Thanks for the info.

                                I reboot several times and I type:

                                $ dkms status
                                hid-sony, 0.1.3, 5.10.63-v7+, armv7l: installed (original_module exists)
                                xpad, 0.4, 5.10.63-v7+, armv7l: installed (original_module exists)
                                
                                

                                Could it be possible that it does not load the module that I have compiled?

                                hid-sony.c doesn't contains "failed to retrieve feature report 0x81 with the DualShock 4 MAC address" string. Where dmesg take it from?

                                Regards.

                                mituM 1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @A Former User
                                  last edited by

                                  @juanzt said in PS4 controller not detected in Retropie 4.6 on Pi 4B:

                                  Could it be possible that it does not load the module that I have compiled?

                                  If you installed the Custom hid-sony driver from RetroPie-Setup, then you should un-install it and then re-install the patched driver.

                                  ? 1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User @mitu
                                    last edited by A Former User

                                    I uninstall Custom hid-sony driver and I type:

                                    $ make && sudo make install
                                    

                                    Then

                                    $ sudo reboot
                                    

                                    And on restart I type dmesg:

                                    [   74.513174] usb 1-1.3: new full-speed USB device number 21 using dwc_otg
                                    [   74.648746] usb 1-1.3: New USB device found, idVendor=054c, idProduct=09cc, bcdDevice= 1.00
                                    [   74.648772] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
                                    [   74.648784] usb 1-1.3: Product: Wireless Controller
                                    [   74.648796] usb 1-1.3: Manufacturer: Sony Interactive Entertainment
                                    [   74.648807] usb 1-1.3: SerialNumber: Wireless Controller
                                    [   74.672009] sony 0003:054C:09CC.0011: failed to retrieve feature report 0x81 with the DualShock 4 MAC address
                                    [   74.672389] sony 0003:054C:09CC.0011: hidraw0: USB HID v81.11 Gamepad [Sony Interactive Entertainment Wireless Controller] on usb-3f980000.usb-1.3/input3
                                    [   74.672405] sony 0003:054C:09CC.0011: failed to claim input
                                    
                                    

                                    Where dmesg take "failed to retrieve feature report 0x81 with the DualShock 4 MAC address" string from?

                                    mituM 1 Reply Last reply Reply Quote 0
                                    • mituM
                                      mitu Global Moderator @A Former User
                                      last edited by

                                      @juanzt Sorry, no idea why it's still not working.

                                      ? 1 Reply Last reply Reply Quote 0
                                      • ?
                                        A Former User @mitu
                                        last edited by

                                        @mitu

                                        It's Ok, thank you for guiding me through all the steps.

                                        Regards.

                                        ? 1 Reply Last reply Reply Quote 0
                                        • ?
                                          A Former User @A Former User
                                          last edited by A Former User

                                          @mitu

                                          After trying a thousand things, I try this:

                                           $ sudo modinfo hid_sony
                                          filename:       /lib/modules/5.10.63-v7+/updates/dkms/hid-sony.ko
                                          ....
                                          ....
                                          ....
                                          

                                          So path to hid_sony is /lib/modules/$(uname -r)/updates/dkms/ not /lib/modules/$(uname -r)/kernel/drivers/hid/

                                          So I try this:

                                          $ sudo cp ./hid-sony.ko /lib/modules/$(uname -r)/updates/dkms/
                                          

                                          And now my controller works!!!!

                                           $ dmesg
                                          
                                          [    8.590774] usb 1-1.3: Product: Wireless Controller
                                          [    8.590789] usb 1-1.3: Manufacturer: Sony Interactive Entertainment
                                          [    8.590803] usb 1-1.3: SerialNumber: Wireless Controller
                                          [    8.639230] input: Sony Interactive Entertainment Wireless Controller Touchpad as /devices/platform/soc/3f980000.usb/usb1/1-1/1-1.3/1-1.3:1.3/0003:054C:09CC.0003/input/input2
                                          [    8.639929] input: Sony Interactive Entertainment Wireless Controller Motion Sensors as /devices/platform/soc/3f980000.usb/usb1/1-1/1-1.3/1-1.3:1.3/0003:054C:09CC.0003/input/input3
                                          [    8.704967] input: Sony Interactive Entertainment Wireless Controller as /devices/platform/soc/3f980000.usb/usb1/1-1/1-1.3/1-1.3:1.3/0003:054C:09CC.0003/input/input1
                                          [    8.705567] sony 0003:054C:09CC.0003: input,hidraw0: USB HID v81.11 Gamepad [Sony Interactive Entertainment Wireless Controller] on usb-3f980000.usb-1.3/input3
                                          
                                          

                                          Please include hid-sony.diff in Retropie to PS4 controllers that give the error: "failed to retrieve feature report 0x81 with the DualShock 4 MAC address" can work.

                                          Thanks

                                          C 1 Reply Last reply Reply Quote 0
                                          • System referenced this topic on
                                          • C
                                            chrismeistre @A Former User
                                            last edited by

                                            @JuanZt

                                            Just stopped by to thank you. I've used your steps and was able to get my PS4 controller (not original) to work.

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