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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    PS4 controller not detected in Retropie 4.6 on Pi 4B

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    ps4 controllerpi4 bretropie 4.6dualshock 4usb gamepad
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    • mituM
      mitu Global Moderator
      last edited by

      If the installation of the patched hid-sony module went fine, you should reboot before trying out again the controller. If that doesn't work, then the patched driver is not working with your controller.

      ? 1 Reply Last reply Reply Quote 0
      • ?
        A Former User @mitu
        last edited by

        @mitu

        I type

        make && sudo make install

        And then reboot.

        When the system was reloaded again, I get "failed to retrieve feature report 0x81 with the DualShock 4 MAC address" in dmesg and I take a look a hid-sony.c patched and I not found this string in the file.

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        • mituM
          mitu Global Moderator
          last edited by

          Then the patching hasn't been successful, maybe the patch doesn't apply correctly to the current version of hid-sony. Do you get any errors after running the patch command ?

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          • ?
            A Former User @mitu
            last edited by A Former User

            @mitu

            patching file hid-sony.c
Hunk #1 succeeded at 476 (offset -28 lines).
Hunk #2 succeeded at 2455 (offset -139 lines).
Hunk #3 succeeded at 2524 (offset -139 lines).
patch unexpectedly ends in middle of line
Hunk #4 succeeded at 2564 with fuzz 1 (offset -139 lines).

            It seems ok.

            I have looked at the resulting hid-sony.c file and the new function appears and it seems that the rest of the things that have marked to remove on .diff file has been removed.

            $ make && sudo make install
make -C /lib/modules/5.10.63-v7+/build M=/home/pi/hid-sony modules
make[1]: Entering directory '/usr/src/linux-headers-5.10.63-v7+'
  CC [M]  /home/pi/hid-sony/hid-sony.o
  MODPOST /home/pi/hid-sony/Module.symvers
  CC [M]  /home/pi/hid-sony/hid-sony.mod.o
  LD [M]  /home/pi/hid-sony/hid-sony.ko
make[1]:  Leaving directory '/usr/src/linux-headers-5.10.63-v7+'
cp hid-sony.ko /lib/modules/5.10.63-v7+/kernel/drivers/hid/
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            • mituM
              mitu Global Moderator
              last edited by

              Looks like it the patch/install went ok, if it's still not working then maybe the patch is not enough for the controller.

              ? 1 Reply Last reply Reply Quote 0
              • ?
                A Former User @mitu
                last edited by A Former User

                @mitu

                I take a look at: https://github.com/soreau/hid-sony and I see a Reload module section.

                I try it and I get this:

                $ sudo rmmod hid_sony && modprobe hid-sony
modprobe: ERROR: could not insert 'hid_sony': Operation not permitted

                How could I remove the module and add it again?

                I type:

                $ lsmod
Module                  Size  Used by
hid_sony               36864  0
hidp                   24576  2
cmac                   16384  1
bnep                   20480  0
hci_uart               40960  1
btbcm                  16384  1 hci_uart
bluetooth             393216  9 hidp,hci_uart,bnep,btbcm

                hid_sony is not use.

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                • mituM
                  mitu Global Moderator
                  last edited by

                  @juanzt said in PS4 controller not detected in Retropie 4.6 on Pi 4B:

                  sudo rmmod hid_sony && modprobe hid-sony

                  This should be 'sudo rmmod hid_sony && sudo modprobe hid-sony, both operations require root` privileges.
                  Restarting will take care of loading the updated module, so that's an option.

                  ? 1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @mitu
                    last edited by A Former User

                    @mitu

                    Thanks for the info.

                    I reboot several times and I type:

                    $ dkms status
hid-sony, 0.1.3, 5.10.63-v7+, armv7l: installed (original_module exists)
xpad, 0.4, 5.10.63-v7+, armv7l: installed (original_module exists)

                    Could it be possible that it does not load the module that I have compiled?

                    hid-sony.c doesn't contains "failed to retrieve feature report 0x81 with the DualShock 4 MAC address" string. Where dmesg take it from?

                    Regards.

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @A Former User
                      last edited by

                      @juanzt said in PS4 controller not detected in Retropie 4.6 on Pi 4B:

                      Could it be possible that it does not load the module that I have compiled?

                      If you installed the Custom hid-sony driver from RetroPie-Setup, then you should un-install it and then re-install the patched driver.

                      ? 1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User @mitu
                        last edited by A Former User

                        I uninstall Custom hid-sony driver and I type:

                        $ make && sudo make install

                        Then

                        $ sudo reboot

                        And on restart I type dmesg:

                        [   74.513174] usb 1-1.3: new full-speed USB device number 21 using dwc_otg
[   74.648746] usb 1-1.3: New USB device found, idVendor=054c, idProduct=09cc, bcdDevice= 1.00
[   74.648772] usb 1-1.3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[   74.648784] usb 1-1.3: Product: Wireless Controller
[   74.648796] usb 1-1.3: Manufacturer: Sony Interactive Entertainment
[   74.648807] usb 1-1.3: SerialNumber: Wireless Controller
[   74.672009] sony 0003:054C:09CC.0011: failed to retrieve feature report 0x81 with the DualShock 4 MAC address
[   74.672389] sony 0003:054C:09CC.0011: hidraw0: USB HID v81.11 Gamepad [Sony Interactive Entertainment Wireless Controller] on usb-3f980000.usb-1.3/input3
[   74.672405] sony 0003:054C:09CC.0011: failed to claim input

                        Where dmesg take "failed to retrieve feature report 0x81 with the DualShock 4 MAC address" string from?

                        mituM 1 Reply Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator @A Former User
                          last edited by

                          @juanzt Sorry, no idea why it's still not working.

                          ? 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @mitu
                            last edited by

                            @mitu

                            It's Ok, thank you for guiding me through all the steps.

                            Regards.

                            ? 1 Reply Last reply Reply Quote 0
                            • ?
                              A Former User @A Former User
                              last edited by A Former User

                              @mitu

                              After trying a thousand things, I try this:

                               $ sudo modinfo hid_sony
filename:       /lib/modules/5.10.63-v7+/updates/dkms/hid-sony.ko
....
....
....

                              So path to hid_sony is /lib/modules/$(uname -r)/updates/dkms/ not /lib/modules/$(uname -r)/kernel/drivers/hid/

                              So I try this:

                              $ sudo cp ./hid-sony.ko /lib/modules/$(uname -r)/updates/dkms/

                              And now my controller works!!!!

                               $ dmesg

[    8.590774] usb 1-1.3: Product: Wireless Controller
[    8.590789] usb 1-1.3: Manufacturer: Sony Interactive Entertainment
[    8.590803] usb 1-1.3: SerialNumber: Wireless Controller
[    8.639230] input: Sony Interactive Entertainment Wireless Controller Touchpad as /devices/platform/soc/3f980000.usb/usb1/1-1/1-1.3/1-1.3:1.3/0003:054C:09CC.0003/input/input2
[    8.639929] input: Sony Interactive Entertainment Wireless Controller Motion Sensors as /devices/platform/soc/3f980000.usb/usb1/1-1/1-1.3/1-1.3:1.3/0003:054C:09CC.0003/input/input3
[    8.704967] input: Sony Interactive Entertainment Wireless Controller as /devices/platform/soc/3f980000.usb/usb1/1-1/1-1.3/1-1.3:1.3/0003:054C:09CC.0003/input/input1
[    8.705567] sony 0003:054C:09CC.0003: input,hidraw0: USB HID v81.11 Gamepad [Sony Interactive Entertainment Wireless Controller] on usb-3f980000.usb-1.3/input3

                              Please include hid-sony.diff in Retropie to PS4 controllers that give the error: "failed to retrieve feature report 0x81 with the DualShock 4 MAC address" can work.

                              Thanks

                              C 1 Reply Last reply Reply Quote 0
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                              • C
                                chrismeistre @A Former User
                                last edited by

                                @JuanZt

                                Just stopped by to thank you. I've used your steps and was able to get my PS4 controller (not original) to work.

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