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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Games not launching

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    launch problemstart game
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    • IceChes1I
      IceChes1
      last edited by

      I'm in the runcommand menu. How do I get to the .log file?

      HOME CONSOLE
      Pi 4
      SanDisk 64 GB
      Master branch install
      3.5 amp CanaKit PSU
      Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
      HANDHELD
      Pi 0 W
      SanDisk 32 GB
      Random image I found. Had a driver I needed.
      IPEGA PG-9157 USB Receiver

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      • IceChes1I
        IceChes1
        last edited by

        The games I'm trying to use:
        NES-Contra
        NES-Galaga
        NES-Super Contra
        Ports-LZDOOM
        GBA-Pokemon Ruby
        GBC-Pokemon Crystal
        GBC-The Legend of Zelda Links Awakening

        The only things that work are anything in the Retropie menu and Kodi.

        HOME CONSOLE
        Pi 4
        SanDisk 64 GB
        Master branch install
        3.5 amp CanaKit PSU
        Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
        HANDHELD
        Pi 0 W
        SanDisk 32 GB
        Random image I found. Had a driver I needed.
        IPEGA PG-9157 USB Receiver

        1 Reply Last reply Reply Quote 0
        • mituM
          mitu Global Moderator
          last edited by

          Launch the game, then get the /dev/shm/runcommand.log file contents and post it here.

          1 Reply Last reply Reply Quote 0
          • IceChes1I
            IceChes1
            last edited by

            I unplugged the SD card. It's currently in my Chromebook. SHM is empty.

            HOME CONSOLE
            Pi 4
            SanDisk 64 GB
            Master branch install
            3.5 amp CanaKit PSU
            Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
            HANDHELD
            Pi 0 W
            SanDisk 32 GB
            Random image I found. Had a driver I needed.
            IPEGA PG-9157 USB Receiver

            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @IceChes1
              last edited by

              @IceChes1 said in Games not launching:

              I unplugged the SD card. It's currently in my Chromebook. SHM is empty.

              Yes, that folder (/dev/shm) is RAM backed, so its contents are not actually saved on the card. You need to get the file (via SSH) right after you've run the game.

              1 Reply Last reply Reply Quote 0
              • IceChes1I
                IceChes1
                last edited by

                I-
                The only computer I have is a Chromebook. It can't ssh.

                HOME CONSOLE
                Pi 4
                SanDisk 64 GB
                Master branch install
                3.5 amp CanaKit PSU
                Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                HANDHELD
                Pi 0 W
                SanDisk 32 GB
                Random image I found. Had a driver I needed.
                IPEGA PG-9157 USB Receiver

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @IceChes1
                  last edited by

                  Sure you can - https://chrome.google.com/webstore/detail/secure-shell-app/pnhechapfaindjhompbnflcldabbghjo?hl=en.

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                  • IceChes1I
                    IceChes1
                    last edited by

                    I'm just a kid. Installing an app is practically a crisis.

                    HOME CONSOLE
                    Pi 4
                    SanDisk 64 GB
                    Master branch install
                    3.5 amp CanaKit PSU
                    Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                    HANDHELD
                    Pi 0 W
                    SanDisk 32 GB
                    Random image I found. Had a driver I needed.
                    IPEGA PG-9157 USB Receiver

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                    • IceChes1I
                      IceChes1
                      last edited by

                      I've survived the crisis. This is the error:
                      undefined symbol: bcm_host_is_fkns_active

                      HOME CONSOLE
                      Pi 4
                      SanDisk 64 GB
                      Master branch install
                      3.5 amp CanaKit PSU
                      Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                      HANDHELD
                      Pi 0 W
                      SanDisk 32 GB
                      Random image I found. Had a driver I needed.
                      IPEGA PG-9157 USB Receiver

                      mituM 1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator @IceChes1
                        last edited by mitu

                        @IceChes1 Please post the whole file's contents.

                        What did you use as a base image ? Did you install manually over the latest Raspbian Lite image ?

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                        • S
                          simonc
                          last edited by

                          1: make sure to have bios files.
                          2: game is corrupted, needs fixing.
                          When you get taken to home screen the game is missing a required file to run so instead it takes you to home page.

                          to save your self hassle and pain, install retroarch on pc/laptop and play with your roms on that before you shift them to the pie

                          1 Reply Last reply Reply Quote 0
                          • IceChes1I
                            IceChes1
                            last edited by

                            @mitu I used Raspbian Buster Full and manually installed.
                            @simonc NES, GBA, GBC etc. doesn't need BIOS. Also, NONE of my games work, so It can't be corrupted ROMs. And for the third thing, I posted earlier that I only have a Chrome OS computer.

                            HOME CONSOLE
                            Pi 4
                            SanDisk 64 GB
                            Master branch install
                            3.5 amp CanaKit PSU
                            Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                            HANDHELD
                            Pi 0 W
                            SanDisk 32 GB
                            Random image I found. Had a driver I needed.
                            IPEGA PG-9157 USB Receiver

                            1 Reply Last reply Reply Quote 0
                            • IceChes1I
                              IceChes1
                              last edited by

                              Here's runcommand.log:

                              Parameters:
                              Executing: /opt/retropie/emulators/retroarch/bin/retroarch -L /opt/retropie/libretrocores/lr-quicknes_libretro.so --config /opt/retropie/configs/nes/retroarch.cfg "/home/pi/RetroPie/roms/nes/Contra.nes" --appendconfig /dev/shm/retroarch.cfg /opt/retropie/emulators/retroarch/bin/retroarch: symbol lookup error: /usr/lib/arm-linux-gnuabhif/neon/vfp/libavcodec.so.58: undefined symbol: bcn_host_is_fkns_active

                              That's it. I nanoed into it after starting Contra.

                              HOME CONSOLE
                              Pi 4
                              SanDisk 64 GB
                              Master branch install
                              3.5 amp CanaKit PSU
                              Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                              HANDHELD
                              Pi 0 W
                              SanDisk 32 GB
                              Random image I found. Had a driver I needed.
                              IPEGA PG-9157 USB Receiver

                              mituM ? 2 Replies Last reply Reply Quote 0
                              • mituM
                                mitu Global Moderator @IceChes1
                                last edited by

                                @IceChes1 said in Games not launching:

                                That's it. I nanoed into it after starting Contra.

                                Well done. Except the error message is most likely about a missing bcm_host_is_fkms_active. It seems like you're using an old kernel/firmware (?). Run this, on the PI, from the command line:

                                sudo apt update
                                sudo apt upgrade
                                

                                let it upgrade everything, then reboot and see if it works.

                                1 Reply Last reply Reply Quote 2
                                • IceChes1I
                                  IceChes1
                                  last edited by

                                  @mitu I have everything up and running. Thank you so much!

                                  HOME CONSOLE
                                  Pi 4
                                  SanDisk 64 GB
                                  Master branch install
                                  3.5 amp CanaKit PSU
                                  Logitech F310, Dell keyboard, Dell mouse, JetFlash Transcend 16 GB USB stick
                                  HANDHELD
                                  Pi 0 W
                                  SanDisk 32 GB
                                  Random image I found. Had a driver I needed.
                                  IPEGA PG-9157 USB Receiver

                                  1 Reply Last reply Reply Quote 1
                                  • ?
                                    A Former User @IceChes1
                                    last edited by

                                    @iceches1 what do you mean by this
                                    do I copy this and put it in the command terminal???

                                    PiKillerP 1 Reply Last reply Reply Quote 0
                                    • PiKillerP
                                      PiKiller @A Former User
                                      last edited by

                                      Yes

                                      1 Reply Last reply Reply Quote -1
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