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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    RetroPie installer does not connect to internet

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    setuprpi4internetretropie
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    • mituM
      mitu Global Moderator
      last edited by mitu

      @MagneticEnder said in RetroPie installer does not connect to internet:

      https://pastebin.com/mwEN9Mei

      I don't see any installation errors in this log. What do you mean by 'nothing works' ?

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      • M
        MagneticEnder
        last edited by

        Randomly getting "Unable to connect to the internet" errors, when everything is going well

        mituM 1 Reply Last reply Reply Quote 0
        • mituM
          mitu Global Moderator @MagneticEnder
          last edited by

          Do you have an error log where this error shows up ? From the log you posted, I see that the core packages have installed fine. Not sure what else can be done if your internet connection bugs out.

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          • F
            FILIPINOY79 @mitu
            last edited by

            @mitu I have the same issue when i try to install scraper from the RetroPie Setup. it just says disable, cannot install, not connected to the internet. I have verified that it's connected by pinging the retropie from my PC. Plus i'm currenly posting this from my computer. So the router isn't the issue.

            Has anybody tried using the other images from the imager.

            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @FILIPINOY79
              last edited by

              @filipinoy79 said in RetroPie installer does not connect to internet:

              have verified that it's connected by pinging the retropie from my PC. Plus i'm currenly posting this from my computer. So the router isn't the issue.

              Pinging the retropie computer from your PC doesn't mean the Pi has access to the internet, just to the local network (router,pc,pi).

              Run a ping retropie.org.uk command from the Pi itself and see if the command is successful.

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              • F
                FILIPINOY79 @mitu
                last edited by

                @mitu ok, so press f4 then like windows.

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                • ExarKunIvE
                  ExarKunIv
                  last edited by

                  i have had it come up while i was updating everything also. mine always seemed to say cant connect to internet on mupen64plus. or one of the N64 emus. and i would restart the update and it would go through fine.

                  very odd

                  RPi3B+ / 200GB/ RetroPie v4.5.14, RPi4 Model B 4gb / 256gb / RetroPie 4.8.2
                  RPi5 4gb / 512gb / RetroPie 4.8.9 -Basic
                  Maintainer of RetroPie-Extra .

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                  • F
                    FILIPINOY79 @mitu
                    last edited by

                    @mitu It's connected
                    20210219_172035.jpg

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                    • F
                      FILIPINOY79 @FILIPINOY79
                      last edited by

                      @filipinoy79 20210219_173119.jpg

                      mituM 1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator @FILIPINOY79
                        last edited by

                        @filipinoy79 The installer checks if the Google's DNS IPs are routable from the Pi (8.8.8.8 for instance) and if that fails, it considers there is no internet available.
                        You can check with the command

                        ip -4 route get 8.8.8.8
                        

                        What's the output of the above command in your case ?

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