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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Regarding v4.4

    Scheduled Pinned Locked Moved Help and Support
    bugslockup
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    • RK1GamingR
      RK1Gaming
      last edited by

      The only way that I can explain this, is this.I plug the power into the Pi, it goes through the boot process and up comes emulation station. I can let it sit there for a while and then choose a system and load a ROM. The rom loads and I can play for a while and then the screen freezes and I cannot do anything, I have to unplug the power and plug it back in again.

      The system is a follows:

      Raspberry Pi 3 model B+
      A 5v 2.5A power adapter
      A PDP Afterglow Prismatic wired XBOX ONE controller
      Network (WIRED) ethernet
      the system is NOT overclocked

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by mitu

        Which Emulator/ROM ? Do you still have access through SSH to the system ? How did you install the system ?

        1 Reply Last reply Reply Quote 0
        • RK1GamingR
          RK1Gaming
          last edited by

          The emulator is for Neo-Geo pocket color and the rom was neo cherry master. Not sure what SSH is. I installed the system by formatting the SD card, flashing it with a clean download of the 4.4 image, putting it into the Pi and plugging in the power and letting it do it's thing. I hope this is what you mean.

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @RK1Gaming
            last edited by

            @rk1gaming SSH is another method of remotely accesing your PI, over the network - https://retropie.org.uk/docs/SSH/. If your keyboard/screen are frozen, you can still access your system this way and check what's wrong or reboot it.
            Does this happen with every game or just a set of ROMs - like the Neo Cherry Master ?

            1 Reply Last reply Reply Quote 0
            • RK1GamingR
              RK1Gaming
              last edited by

              it happens with a vast majority of the games. in fact, it has locked up even when installing a package...like for a system emulator.

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @RK1Gaming
                last edited by

                @rk1gaming Do you get a lightning bolt at the top of the screen when the freezing happens ?

                1 Reply Last reply Reply Quote 0
                • RK1GamingR
                  RK1Gaming
                  last edited by

                  no.

                  mituM 1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator @RK1Gaming
                    last edited by mitu

                    @rk1gaming Honestly, looks more like a faulty power supply or card, and not software related. Can you post your config.txt file, from the SD card ?

                    1 Reply Last reply Reply Quote 0
                    • RK1GamingR
                      RK1Gaming
                      last edited by

                      Hmmmm, the power supply came with a kit I bought, but the lightning bolt happened when I used the old power supply. And the sd card is kind of old.

                      config.txt

                      For more options and information see

                      http://rpf.io/configtxt

                      Some settings may impact device functionality. See link above for details

                      uncomment if you get no picture on HDMI for a default "safe" mode

                      #hdmi_safe=1

                      uncomment this if your display has a black border of unused pixels visible

                      and your display can output without overscan

                      disable_overscan=1

                      uncomment the following to adjust overscan. Use positive numbers if console

                      goes off screen, and negative if there is too much border

                      #overscan_left=16
                      #overscan_right=16
                      #overscan_top=16
                      #overscan_bottom=16

                      uncomment to force a console size. By default it will be display's size minus

                      overscan.

                      #framebuffer_width=1280
                      #framebuffer_height=720

                      uncomment if hdmi display is not detected and composite is being output

                      #hdmi_force_hotplug=1

                      uncomment to force a specific HDMI mode (this will force VGA)

                      #hdmi_group=1
                      #hdmi_mode=1

                      uncomment to force a HDMI mode rather than DVI. This can make audio work in

                      DMT (computer monitor) modes

                      #hdmi_drive=2

                      uncomment to increase signal to HDMI, if you have interference, blanking, or

                      no display

                      #config_hdmi_boost=4

                      uncomment for composite PAL

                      #sdtv_mode=2

                      #uncomment to overclock the arm. 700 MHz is the default.
                      #arm_freq=800

                      Uncomment some or all of these to enable the optional hardware interfaces

                      #dtparam=i2c_arm=on
                      #dtparam=i2s=on
                      #dtparam=spi=on

                      Uncomment this to enable the lirc-rpi module

                      #dtoverlay=lirc-rpi

                      Additional overlays and parameters are documented /boot/overlays/README

                      Enable audio (loads snd_bcm2835)

                      dtparam=audio=on
                      gpu_mem_256=128
                      gpu_mem_512=256
                      gpu_mem_1024=256
                      overscan_scale=1

                      1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator
                        last edited by

                        Wrap the contents of the file in code tags (````) so it's readable. Doesn't seem you have anything different than the stock image, so I'd try a different SD card just to make sure it's not that.

                        ClydeC 1 Reply Last reply Reply Quote 0
                        • RK1GamingR
                          RK1Gaming
                          last edited by

                          what do you mean, wrap the code tags?

                          quicksilverQ mituM 2 Replies Last reply Reply Quote 0
                          • quicksilverQ
                            quicksilver @RK1Gaming
                            last edited by

                            @rk1gaming put four back tics (````) without the parenthesis before and after blocks of code so that it looks like this:

                            For more options and information see
http://rpf.io/configtxt
Some settings may impact device functionality. See link above for details
uncomment if you get no picture on HDMI for a default "safe" mode
#hdmi_safe=1

uncomment this if your display has a black border of unused pixels visible
and your display can output without overscan
disable_overscan=1

uncomment the following to adjust overscan. Use positive numbers if console
goes off screen, and negative if there is too much border
#overscan_left=16
#overscan_right=16
#overscan_top=16
#overscan_bottom=16

uncomment to force a console size. By default it will be display's size minus
overscan.
#framebuffer_width=1280
#framebuffer_height=720

uncomment if hdmi display is not detected and composite is being output
#hdmi_force_hotplug=1

uncomment to force a specific HDMI mode (this will force VGA)
#hdmi_group=1
#hdmi_mode=1

uncomment to force a HDMI mode rather than DVI. This can make audio work in
DMT (computer monitor) modes
#hdmi_drive=2

uncomment to increase signal to HDMI, if you have interference, blanking, or
no display
#config_hdmi_boost=4

uncomment for composite PAL
#sdtv_mode=2

#uncomment to overclock the arm. 700 MHz is the default.
#arm_freq=800

Uncomment some or all of these to enable the optional hardware interfaces
#dtparam=i2c_arm=on
#dtparam=i2s=on
#dtparam=spi=on

Uncomment this to enable the lirc-rpi module
#dtoverlay=lirc-rpi

Additional overlays and parameters are documented /boot/overlays/README
Enable audio (loads snd_bcm2835)
dtparam=audio=on
gpu_mem_256=128
gpu_mem_512=256
gpu_mem_1024=256
overscan_scale=1
                            1 Reply Last reply Reply Quote 0
                            • RK1GamingR
                              RK1Gaming
                              last edited by

                              This post is deleted!
                              1 Reply Last reply Reply Quote 0
                              • RK1GamingR
                                RK1Gaming
                                last edited by

                                I think I have right

                                # http://rpf.io/configtxt
# Some settings may impact device functionality. See link above for details

# uncomment if you get no picture on HDMI for a default "safe" mode
#hdmi_safe=1

# uncomment this if your display has a black border of unused pixels visible
# and your display can output without overscan
disable_overscan=1

# uncomment the following to adjust overscan. Use positive numbers if console
# goes off screen, and negative if there is too much border
#overscan_left=16
#overscan_right=16
#overscan_top=16
#overscan_bottom=16

# uncomment to force a console size. By default it will be display's size minus
# overscan.
#framebuffer_width=1280
#framebuffer_height=720

# uncomment if hdmi display is not detected and composite is being output
#hdmi_force_hotplug=1

# uncomment to force a specific HDMI mode (this will force VGA)
#hdmi_group=1
#hdmi_mode=1

# uncomment to force a HDMI mode rather than DVI. This can make audio work in
# DMT (computer monitor) modes
#hdmi_drive=2

# uncomment to increase signal to HDMI, if you have interference, blanking, or
# no display
#config_hdmi_boost=4

# uncomment for composite PAL
#sdtv_mode=2

#uncomment to overclock the arm. 700 MHz is the default.
#arm_freq=800

# Uncomment some or all of these to enable the optional hardware interfaces
#dtparam=i2c_arm=on
#dtparam=i2s=on
#dtparam=spi=on

# Uncomment this to enable the lirc-rpi module
#dtoverlay=lirc-rpi

# Additional overlays and parameters are documented /boot/overlays/README

# Enable audio (loads snd_bcm2835)
dtparam=audio=on
gpu_mem_256=128
gpu_mem_512=256
gpu_mem_1024=256
overscan_scale=1
                                1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @RK1Gaming
                                  last edited by

                                  @rk1gaming Surround the text you pasted with four (4) backticks, one separate lines.

                                  1 Reply Last reply Reply Quote 0
                                  • RK1GamingR
                                    RK1Gaming
                                    last edited by

                                    I just got a brand new SD card and copied the image to it. Pu the card into the Pi, the initial install went fine and so did updating the system. I went to install the first package "DGEN" and it locked up. Why?

                                    mituM quicksilverQ 2 Replies Last reply Reply Quote 0
                                    • mituM
                                      mitu Global Moderator @RK1Gaming
                                      last edited by

                                      @rk1gaming said in Regarding v4.4:

                                      Why?

                                      You should try determining if your problem is HW related - run a CPU stress program (like https://core-electronics.com.au/tutorials/stress-testing-your-raspberry-pi.html) and see if it still locks up. Locking is usually indicative of inadequate power supply or improper ventilation.

                                      1 Reply Last reply Reply Quote 0
                                      • RK1GamingR
                                        RK1Gaming
                                        last edited by

                                        I will try that, thank you.

                                        1 Reply Last reply Reply Quote 0
                                        • mituM
                                          mitu Global Moderator
                                          last edited by mitu

                                          While looking the other day of the over the Raspbian updates, I've noticed they added a recent change in the firmware, specifically for the 3b+ model. The change is firmware:

                                          platform: Pi3 B+ reduce sdram freq to 450 while investigations are ongoing

                                          referencing a long thread in their forums (https://www.raspberrypi.org/forums/viewtopic.php?f=28&t=208821) where lockups are reported for the new model. Some of the topic posters ran a stress test using memtester and got pretty reproducible lockups.

                                          If you manage to get a stress test that would lock up the system, you might try either to update to the latest firmware (via rpi-update) or add to your config.txt file

                                          sdram_freq=450

                                          and see if you get a more stable system.

                                          quicksilverQ 1 Reply Last reply Reply Quote 1
                                          • quicksilverQ
                                            quicksilver @mitu
                                            last edited by quicksilver

                                            @mitu isn't 450mhz the stock speed? What are they reducing from?

                                            mituM 1 Reply Last reply Reply Quote 0
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