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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Regarding v4.4

    Scheduled Pinned Locked Moved Help and Support
    bugslockup
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    • RK1GamingR
      RK1Gaming
      last edited by

      The emulator is for Neo-Geo pocket color and the rom was neo cherry master. Not sure what SSH is. I installed the system by formatting the SD card, flashing it with a clean download of the 4.4 image, putting it into the Pi and plugging in the power and letting it do it's thing. I hope this is what you mean.

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @RK1Gaming
        last edited by

        @rk1gaming SSH is another method of remotely accesing your PI, over the network - https://retropie.org.uk/docs/SSH/. If your keyboard/screen are frozen, you can still access your system this way and check what's wrong or reboot it.
        Does this happen with every game or just a set of ROMs - like the Neo Cherry Master ?

        1 Reply Last reply Reply Quote 0
        • RK1GamingR
          RK1Gaming
          last edited by

          it happens with a vast majority of the games. in fact, it has locked up even when installing a package...like for a system emulator.

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @RK1Gaming
            last edited by

            @rk1gaming Do you get a lightning bolt at the top of the screen when the freezing happens ?

            1 Reply Last reply Reply Quote 0
            • RK1GamingR
              RK1Gaming
              last edited by

              no.

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @RK1Gaming
                last edited by mitu

                @rk1gaming Honestly, looks more like a faulty power supply or card, and not software related. Can you post your config.txt file, from the SD card ?

                1 Reply Last reply Reply Quote 0
                • RK1GamingR
                  RK1Gaming
                  last edited by

                  Hmmmm, the power supply came with a kit I bought, but the lightning bolt happened when I used the old power supply. And the sd card is kind of old.

                  config.txt

                  For more options and information see

                  http://rpf.io/configtxt

                  Some settings may impact device functionality. See link above for details

                  uncomment if you get no picture on HDMI for a default "safe" mode

                  #hdmi_safe=1

                  uncomment this if your display has a black border of unused pixels visible

                  and your display can output without overscan

                  disable_overscan=1

                  uncomment the following to adjust overscan. Use positive numbers if console

                  goes off screen, and negative if there is too much border

                  #overscan_left=16
                  #overscan_right=16
                  #overscan_top=16
                  #overscan_bottom=16

                  uncomment to force a console size. By default it will be display's size minus

                  overscan.

                  #framebuffer_width=1280
                  #framebuffer_height=720

                  uncomment if hdmi display is not detected and composite is being output

                  #hdmi_force_hotplug=1

                  uncomment to force a specific HDMI mode (this will force VGA)

                  #hdmi_group=1
                  #hdmi_mode=1

                  uncomment to force a HDMI mode rather than DVI. This can make audio work in

                  DMT (computer monitor) modes

                  #hdmi_drive=2

                  uncomment to increase signal to HDMI, if you have interference, blanking, or

                  no display

                  #config_hdmi_boost=4

                  uncomment for composite PAL

                  #sdtv_mode=2

                  #uncomment to overclock the arm. 700 MHz is the default.
                  #arm_freq=800

                  Uncomment some or all of these to enable the optional hardware interfaces

                  #dtparam=i2c_arm=on
                  #dtparam=i2s=on
                  #dtparam=spi=on

                  Uncomment this to enable the lirc-rpi module

                  #dtoverlay=lirc-rpi

                  Additional overlays and parameters are documented /boot/overlays/README

                  Enable audio (loads snd_bcm2835)

                  dtparam=audio=on
                  gpu_mem_256=128
                  gpu_mem_512=256
                  gpu_mem_1024=256
                  overscan_scale=1

                  1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator
                    last edited by

                    Wrap the contents of the file in code tags (````) so it's readable. Doesn't seem you have anything different than the stock image, so I'd try a different SD card just to make sure it's not that.

                    ClydeC 1 Reply Last reply Reply Quote 0
                    • RK1GamingR
                      RK1Gaming
                      last edited by

                      what do you mean, wrap the code tags?

                      quicksilverQ mituM 2 Replies Last reply Reply Quote 0
                      • quicksilverQ
                        quicksilver @RK1Gaming
                        last edited by

                        @rk1gaming put four back tics (````) without the parenthesis before and after blocks of code so that it looks like this:

                        For more options and information see
                        http://rpf.io/configtxt
                        Some settings may impact device functionality. See link above for details
                        uncomment if you get no picture on HDMI for a default "safe" mode
                        #hdmi_safe=1
                        
                        uncomment this if your display has a black border of unused pixels visible
                        and your display can output without overscan
                        disable_overscan=1
                        
                        uncomment the following to adjust overscan. Use positive numbers if console
                        goes off screen, and negative if there is too much border
                        #overscan_left=16
                        #overscan_right=16
                        #overscan_top=16
                        #overscan_bottom=16
                        
                        uncomment to force a console size. By default it will be display's size minus
                        overscan.
                        #framebuffer_width=1280
                        #framebuffer_height=720
                        
                        uncomment if hdmi display is not detected and composite is being output
                        #hdmi_force_hotplug=1
                        
                        uncomment to force a specific HDMI mode (this will force VGA)
                        #hdmi_group=1
                        #hdmi_mode=1
                        
                        uncomment to force a HDMI mode rather than DVI. This can make audio work in
                        DMT (computer monitor) modes
                        #hdmi_drive=2
                        
                        uncomment to increase signal to HDMI, if you have interference, blanking, or
                        no display
                        #config_hdmi_boost=4
                        
                        uncomment for composite PAL
                        #sdtv_mode=2
                        
                        #uncomment to overclock the arm. 700 MHz is the default.
                        #arm_freq=800
                        
                        Uncomment some or all of these to enable the optional hardware interfaces
                        #dtparam=i2c_arm=on
                        #dtparam=i2s=on
                        #dtparam=spi=on
                        
                        Uncomment this to enable the lirc-rpi module
                        #dtoverlay=lirc-rpi
                        
                        Additional overlays and parameters are documented /boot/overlays/README
                        Enable audio (loads snd_bcm2835)
                        dtparam=audio=on
                        gpu_mem_256=128
                        gpu_mem_512=256
                        gpu_mem_1024=256
                        overscan_scale=1
                        
                        1 Reply Last reply Reply Quote 0
                        • RK1GamingR
                          RK1Gaming
                          last edited by

                          This post is deleted!
                          1 Reply Last reply Reply Quote 0
                          • RK1GamingR
                            RK1Gaming
                            last edited by

                            I think I have right

                            # http://rpf.io/configtxt
                            # Some settings may impact device functionality. See link above for details
                            
                            # uncomment if you get no picture on HDMI for a default "safe" mode
                            #hdmi_safe=1
                            
                            # uncomment this if your display has a black border of unused pixels visible
                            # and your display can output without overscan
                            disable_overscan=1
                            
                            # uncomment the following to adjust overscan. Use positive numbers if console
                            # goes off screen, and negative if there is too much border
                            #overscan_left=16
                            #overscan_right=16
                            #overscan_top=16
                            #overscan_bottom=16
                            
                            # uncomment to force a console size. By default it will be display's size minus
                            # overscan.
                            #framebuffer_width=1280
                            #framebuffer_height=720
                            
                            # uncomment if hdmi display is not detected and composite is being output
                            #hdmi_force_hotplug=1
                            
                            # uncomment to force a specific HDMI mode (this will force VGA)
                            #hdmi_group=1
                            #hdmi_mode=1
                            
                            # uncomment to force a HDMI mode rather than DVI. This can make audio work in
                            # DMT (computer monitor) modes
                            #hdmi_drive=2
                            
                            # uncomment to increase signal to HDMI, if you have interference, blanking, or
                            # no display
                            #config_hdmi_boost=4
                            
                            # uncomment for composite PAL
                            #sdtv_mode=2
                            
                            #uncomment to overclock the arm. 700 MHz is the default.
                            #arm_freq=800
                            
                            # Uncomment some or all of these to enable the optional hardware interfaces
                            #dtparam=i2c_arm=on
                            #dtparam=i2s=on
                            #dtparam=spi=on
                            
                            # Uncomment this to enable the lirc-rpi module
                            #dtoverlay=lirc-rpi
                            
                            # Additional overlays and parameters are documented /boot/overlays/README
                            
                            # Enable audio (loads snd_bcm2835)
                            dtparam=audio=on
                            gpu_mem_256=128
                            gpu_mem_512=256
                            gpu_mem_1024=256
                            overscan_scale=1
                            1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator @RK1Gaming
                              last edited by

                              @rk1gaming Surround the text you pasted with four (4) backticks, one separate lines.

                              1 Reply Last reply Reply Quote 0
                              • RK1GamingR
                                RK1Gaming
                                last edited by

                                I just got a brand new SD card and copied the image to it. Pu the card into the Pi, the initial install went fine and so did updating the system. I went to install the first package "DGEN" and it locked up. Why?

                                mituM quicksilverQ 2 Replies Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @RK1Gaming
                                  last edited by

                                  @rk1gaming said in Regarding v4.4:

                                  Why?

                                  You should try determining if your problem is HW related - run a CPU stress program (like https://core-electronics.com.au/tutorials/stress-testing-your-raspberry-pi.html) and see if it still locks up. Locking is usually indicative of inadequate power supply or improper ventilation.

                                  1 Reply Last reply Reply Quote 0
                                  • RK1GamingR
                                    RK1Gaming
                                    last edited by

                                    I will try that, thank you.

                                    1 Reply Last reply Reply Quote 0
                                    • mituM
                                      mitu Global Moderator
                                      last edited by mitu

                                      While looking the other day of the over the Raspbian updates, I've noticed they added a recent change in the firmware, specifically for the 3b+ model. The change is firmware:

                                      platform: Pi3 B+ reduce sdram freq to 450 while investigations are ongoing

                                      referencing a long thread in their forums (https://www.raspberrypi.org/forums/viewtopic.php?f=28&t=208821) where lockups are reported for the new model. Some of the topic posters ran a stress test using memtester and got pretty reproducible lockups.

                                      If you manage to get a stress test that would lock up the system, you might try either to update to the latest firmware (via rpi-update) or add to your config.txt file

                                      sdram_freq=450
                                      

                                      and see if you get a more stable system.

                                      quicksilverQ 1 Reply Last reply Reply Quote 1
                                      • quicksilverQ
                                        quicksilver @mitu
                                        last edited by quicksilver

                                        @mitu isn't 450mhz the stock speed? What are they reducing from?

                                        mituM 1 Reply Last reply Reply Quote 0
                                        • RK1GamingR
                                          RK1Gaming
                                          last edited by

                                          where do I add the line in config.txt?

                                          mituM 1 Reply Last reply Reply Quote 0
                                          • mituM
                                            mitu Global Moderator @quicksilver
                                            last edited by

                                            @quicksilver For the 3B+, sdram_freq seems a bit different (500). If you have one, you can check with vcgencmd get_config int from a command line.

                                            1 Reply Last reply Reply Quote 0
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