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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Regarding v4.4

    Scheduled Pinned Locked Moved Help and Support
    bugslockup
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    • mituM
      mitu Global Moderator
      last edited by mitu

      Which Emulator/ROM ? Do you still have access through SSH to the system ? How did you install the system ?

      1 Reply Last reply Reply Quote 0
      • RK1GamingR
        RK1Gaming
        last edited by

        The emulator is for Neo-Geo pocket color and the rom was neo cherry master. Not sure what SSH is. I installed the system by formatting the SD card, flashing it with a clean download of the 4.4 image, putting it into the Pi and plugging in the power and letting it do it's thing. I hope this is what you mean.

        mituM 1 Reply Last reply Reply Quote 0
        • mituM
          mitu Global Moderator @RK1Gaming
          last edited by

          @rk1gaming SSH is another method of remotely accesing your PI, over the network - https://retropie.org.uk/docs/SSH/. If your keyboard/screen are frozen, you can still access your system this way and check what's wrong or reboot it.
          Does this happen with every game or just a set of ROMs - like the Neo Cherry Master ?

          1 Reply Last reply Reply Quote 0
          • RK1GamingR
            RK1Gaming
            last edited by

            it happens with a vast majority of the games. in fact, it has locked up even when installing a package...like for a system emulator.

            mituM 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @RK1Gaming
              last edited by

              @rk1gaming Do you get a lightning bolt at the top of the screen when the freezing happens ?

              1 Reply Last reply Reply Quote 0
              • RK1GamingR
                RK1Gaming
                last edited by

                no.

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @RK1Gaming
                  last edited by mitu

                  @rk1gaming Honestly, looks more like a faulty power supply or card, and not software related. Can you post your config.txt file, from the SD card ?

                  1 Reply Last reply Reply Quote 0
                  • RK1GamingR
                    RK1Gaming
                    last edited by

                    Hmmmm, the power supply came with a kit I bought, but the lightning bolt happened when I used the old power supply. And the sd card is kind of old.

                    config.txt

                    For more options and information see

                    http://rpf.io/configtxt

                    Some settings may impact device functionality. See link above for details

                    uncomment if you get no picture on HDMI for a default "safe" mode

                    #hdmi_safe=1

                    uncomment this if your display has a black border of unused pixels visible

                    and your display can output without overscan

                    disable_overscan=1

                    uncomment the following to adjust overscan. Use positive numbers if console

                    goes off screen, and negative if there is too much border

                    #overscan_left=16
                    #overscan_right=16
                    #overscan_top=16
                    #overscan_bottom=16

                    uncomment to force a console size. By default it will be display's size minus

                    overscan.

                    #framebuffer_width=1280
                    #framebuffer_height=720

                    uncomment if hdmi display is not detected and composite is being output

                    #hdmi_force_hotplug=1

                    uncomment to force a specific HDMI mode (this will force VGA)

                    #hdmi_group=1
                    #hdmi_mode=1

                    uncomment to force a HDMI mode rather than DVI. This can make audio work in

                    DMT (computer monitor) modes

                    #hdmi_drive=2

                    uncomment to increase signal to HDMI, if you have interference, blanking, or

                    no display

                    #config_hdmi_boost=4

                    uncomment for composite PAL

                    #sdtv_mode=2

                    #uncomment to overclock the arm. 700 MHz is the default.
                    #arm_freq=800

                    Uncomment some or all of these to enable the optional hardware interfaces

                    #dtparam=i2c_arm=on
                    #dtparam=i2s=on
                    #dtparam=spi=on

                    Uncomment this to enable the lirc-rpi module

                    #dtoverlay=lirc-rpi

                    Additional overlays and parameters are documented /boot/overlays/README

                    Enable audio (loads snd_bcm2835)

                    dtparam=audio=on
                    gpu_mem_256=128
                    gpu_mem_512=256
                    gpu_mem_1024=256
                    overscan_scale=1

                    1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator
                      last edited by

                      Wrap the contents of the file in code tags (````) so it's readable. Doesn't seem you have anything different than the stock image, so I'd try a different SD card just to make sure it's not that.

                      ClydeC 1 Reply Last reply Reply Quote 0
                      • RK1GamingR
                        RK1Gaming
                        last edited by

                        what do you mean, wrap the code tags?

                        quicksilverQ mituM 2 Replies Last reply Reply Quote 0
                        • quicksilverQ
                          quicksilver @RK1Gaming
                          last edited by

                          @rk1gaming put four back tics (````) without the parenthesis before and after blocks of code so that it looks like this:

                          For more options and information see
                          http://rpf.io/configtxt
                          Some settings may impact device functionality. See link above for details
                          uncomment if you get no picture on HDMI for a default "safe" mode
                          #hdmi_safe=1
                          
                          uncomment this if your display has a black border of unused pixels visible
                          and your display can output without overscan
                          disable_overscan=1
                          
                          uncomment the following to adjust overscan. Use positive numbers if console
                          goes off screen, and negative if there is too much border
                          #overscan_left=16
                          #overscan_right=16
                          #overscan_top=16
                          #overscan_bottom=16
                          
                          uncomment to force a console size. By default it will be display's size minus
                          overscan.
                          #framebuffer_width=1280
                          #framebuffer_height=720
                          
                          uncomment if hdmi display is not detected and composite is being output
                          #hdmi_force_hotplug=1
                          
                          uncomment to force a specific HDMI mode (this will force VGA)
                          #hdmi_group=1
                          #hdmi_mode=1
                          
                          uncomment to force a HDMI mode rather than DVI. This can make audio work in
                          DMT (computer monitor) modes
                          #hdmi_drive=2
                          
                          uncomment to increase signal to HDMI, if you have interference, blanking, or
                          no display
                          #config_hdmi_boost=4
                          
                          uncomment for composite PAL
                          #sdtv_mode=2
                          
                          #uncomment to overclock the arm. 700 MHz is the default.
                          #arm_freq=800
                          
                          Uncomment some or all of these to enable the optional hardware interfaces
                          #dtparam=i2c_arm=on
                          #dtparam=i2s=on
                          #dtparam=spi=on
                          
                          Uncomment this to enable the lirc-rpi module
                          #dtoverlay=lirc-rpi
                          
                          Additional overlays and parameters are documented /boot/overlays/README
                          Enable audio (loads snd_bcm2835)
                          dtparam=audio=on
                          gpu_mem_256=128
                          gpu_mem_512=256
                          gpu_mem_1024=256
                          overscan_scale=1
                          
                          1 Reply Last reply Reply Quote 0
                          • RK1GamingR
                            RK1Gaming
                            last edited by

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • RK1GamingR
                              RK1Gaming
                              last edited by

                              I think I have right

                              # http://rpf.io/configtxt
                              # Some settings may impact device functionality. See link above for details
                              
                              # uncomment if you get no picture on HDMI for a default "safe" mode
                              #hdmi_safe=1
                              
                              # uncomment this if your display has a black border of unused pixels visible
                              # and your display can output without overscan
                              disable_overscan=1
                              
                              # uncomment the following to adjust overscan. Use positive numbers if console
                              # goes off screen, and negative if there is too much border
                              #overscan_left=16
                              #overscan_right=16
                              #overscan_top=16
                              #overscan_bottom=16
                              
                              # uncomment to force a console size. By default it will be display's size minus
                              # overscan.
                              #framebuffer_width=1280
                              #framebuffer_height=720
                              
                              # uncomment if hdmi display is not detected and composite is being output
                              #hdmi_force_hotplug=1
                              
                              # uncomment to force a specific HDMI mode (this will force VGA)
                              #hdmi_group=1
                              #hdmi_mode=1
                              
                              # uncomment to force a HDMI mode rather than DVI. This can make audio work in
                              # DMT (computer monitor) modes
                              #hdmi_drive=2
                              
                              # uncomment to increase signal to HDMI, if you have interference, blanking, or
                              # no display
                              #config_hdmi_boost=4
                              
                              # uncomment for composite PAL
                              #sdtv_mode=2
                              
                              #uncomment to overclock the arm. 700 MHz is the default.
                              #arm_freq=800
                              
                              # Uncomment some or all of these to enable the optional hardware interfaces
                              #dtparam=i2c_arm=on
                              #dtparam=i2s=on
                              #dtparam=spi=on
                              
                              # Uncomment this to enable the lirc-rpi module
                              #dtoverlay=lirc-rpi
                              
                              # Additional overlays and parameters are documented /boot/overlays/README
                              
                              # Enable audio (loads snd_bcm2835)
                              dtparam=audio=on
                              gpu_mem_256=128
                              gpu_mem_512=256
                              gpu_mem_1024=256
                              overscan_scale=1
                              1 Reply Last reply Reply Quote 0
                              • mituM
                                mitu Global Moderator @RK1Gaming
                                last edited by

                                @rk1gaming Surround the text you pasted with four (4) backticks, one separate lines.

                                1 Reply Last reply Reply Quote 0
                                • RK1GamingR
                                  RK1Gaming
                                  last edited by

                                  I just got a brand new SD card and copied the image to it. Pu the card into the Pi, the initial install went fine and so did updating the system. I went to install the first package "DGEN" and it locked up. Why?

                                  mituM quicksilverQ 2 Replies Last reply Reply Quote 0
                                  • mituM
                                    mitu Global Moderator @RK1Gaming
                                    last edited by

                                    @rk1gaming said in Regarding v4.4:

                                    Why?

                                    You should try determining if your problem is HW related - run a CPU stress program (like https://core-electronics.com.au/tutorials/stress-testing-your-raspberry-pi.html) and see if it still locks up. Locking is usually indicative of inadequate power supply or improper ventilation.

                                    1 Reply Last reply Reply Quote 0
                                    • RK1GamingR
                                      RK1Gaming
                                      last edited by

                                      I will try that, thank you.

                                      1 Reply Last reply Reply Quote 0
                                      • mituM
                                        mitu Global Moderator
                                        last edited by mitu

                                        While looking the other day of the over the Raspbian updates, I've noticed they added a recent change in the firmware, specifically for the 3b+ model. The change is firmware:

                                        platform: Pi3 B+ reduce sdram freq to 450 while investigations are ongoing

                                        referencing a long thread in their forums (https://www.raspberrypi.org/forums/viewtopic.php?f=28&t=208821) where lockups are reported for the new model. Some of the topic posters ran a stress test using memtester and got pretty reproducible lockups.

                                        If you manage to get a stress test that would lock up the system, you might try either to update to the latest firmware (via rpi-update) or add to your config.txt file

                                        sdram_freq=450
                                        

                                        and see if you get a more stable system.

                                        quicksilverQ 1 Reply Last reply Reply Quote 1
                                        • quicksilverQ
                                          quicksilver @mitu
                                          last edited by quicksilver

                                          @mitu isn't 450mhz the stock speed? What are they reducing from?

                                          mituM 1 Reply Last reply Reply Quote 0
                                          • RK1GamingR
                                            RK1Gaming
                                            last edited by

                                            where do I add the line in config.txt?

                                            mituM 1 Reply Last reply Reply Quote 0
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