@pheedback I had the same issue when I got my RPI4 a few weeks ago.
I have a fairly old 1080p Sony Bravia, first boot nothing so then all the usual cable swapping etc and managed to get video but no sound out of the other hdmi port. (Sound only from hdmi port 0 by default but can be changed).
After reading some posts on the official rpi forum, I tried a newer 1080p tv which ran perfectly. I have since read it could be the 4K output is not compatible with old 1080p tv’s, maybe an old hdmi version on the old tv?
I’ve gone back to the Sony TV and it works perfectly now, maybe the rpi has defaulted to a 1080p signal that it detected from the newer tv.