@mitu I sincerely apologize I assumed my message was clear. The buttons were mapped but they were mapped to the joystick and the D-pad, etc. However, I was able to figure it out this morning. I keep trying to change the controller config under Quick Menu and then Controls but it is actually under Settings and then Input. I sincerely apologize for the confusion. I really appreciate your time.
Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first