@BobRossWins I have that controller and had the same problem. It seems that Retropie is looking at the L2/R2 triggers as axis instead of buttons. I'm not able to get to my Pi right now so I can't give you the complete path but you can force the assignment by editing the cfg file, with the information in the last post here: https://retropie.org.uk/forum/topic/27253/8bitdo-sn30-pro-wired-trigger-assignment
That worked for me. Something odd that I haven't had the chance yet to investigate: I did a full update with the paddle plugged in and it was then registering L2/R2 as buttons and then I was able to assign them through the GUI.
I hope this helps, I'll be able to be at my Pi tomorrow to add the path to the cfg file I edited, (it's in configs/all I just don't remember the rest).