@kman0318 said in controller buttons open command line:
RetroPie Version Used (eg 3.6, 3.8.1, 4.1 - do not write latest): retropie 4.7.1
Try to update the latest version (4.7.12) and update your OS/packages also (the installer will prompt you to do so). Then reboot and install the xpadneo driver before trying to pair again via Bluetooth.